Add-ons

ServiceM8's not just an app, it's a platform for small business. Start off simple, and over time enhance your account with add-ons to suit your business as it grows.

Two Way Email
Automatically store customer email replies into the job diary for future reference
 
Description Based Billing
Enables multi-line descriptions for item/services
 
Forms
Get staff or customers to complete simple forms as part of the job.
 
Stripe Payments
Accept credit card payments online and in the field using ServiceM8
 
Staff Leave
Specify times that staff are on leave, this will be displayed on the Dispatch Board Calendar and Staff Schedule.
 
ServiceM8 Network
Join the ServiceM8 Network so you can send and receive work orders from other ServiceM8 customers.
 
Xero Integration
See your cashflow in real-time with online accounting, invoicing, billing & banking.
 
Badges
Badges assist in passing critical job information from the office to staff in the field.
 
Recurring Jobs + Reminders
Schedule long term recurring jobs and reminders to followup customers after job completion (after sales services, etc).
 
Self Serve Online Booking
Allow your customers to select available booking times to schedule jobs in your ServiceM8 account.
 
Services
Set up services your business offers to empower customers with self-serve
 
Automation
Automate common tasks in ServiceM8 to save time, win more work, and get paid faster.
 
Partial/Progress Invoicing
Invoice deposits and part-work on long term jobs.
 
Advanced Reporting Pack
Exportable job and client reports for MS Excel users.
 
Customer Payment Terms
Allow different payment terms for each customer.
 
Custom Reports
Create simple custom reports for your business
 
Advanced Photo Branding
Control how photos are branded before being emailed to clients and suppliers.
 
Email Inbox
Get your own ServiceM8 email address. Forward emails directly to your dispatch board so they can be converted to jobs.
 
Job Allocations
A new way to schedule jobs without a specific booking date/time. Simply drop jobs onto staff as urgent / morning / afternoon / anytime.
 
External Calendars
View your ServiceM8 schedule in Microsoft Outlook, Google Calendar, and on your Mac or iPhone.
 
QuickBooks Online Integration
Integrating ServiceM8 with QuickBooks Online allows you to sync customers, inventory and invoices to QuickBooks Online, saving you time and preventing double entry.
 
Track My Arrival
Allow customers to see staff arriving at jobs in real-time via SMS.
 
Customer Feedback
Allow customers to easily give feedback/testimonials about your business.
 
Calendar Import
Import staff free/busy status from a Google, Office 365 or other iCal-compatible calendar.
 
Timesheet Sync
Send staff clock-on / clock-off times to MYOB, Xero and QuickBooks Online as employee timesheets.
 
Zapier
Zapier allows you to integrate ServiceM8 with over 500 apps.
 
Job Costing
Display cost and profit data so you can see how much you're making on each job.
 
iOS Contacts
Automatically sync your ServiceM8 customers to your iPhone/iPad contacts.
 
Multiple Locations
Enables support for multiple office locations. Navigation assistance on the Dispatch Board is based on the closest location.
 
Recurring Jobs Auto Routing
Automatically assign time and staff for Recurring Job bookings to minimise distance travelled.
 
Margin Billing
Adds Cost and Margin columns to the Quotes & Invoicing tab on the Job Card, so you can set costs per item on each job.
 
Office 365 Integration
Integrate ServiceM8 with Office 365 to deliver ServiceM8 emails from your own email address.
 
Simple Recurring Jobs
Easily schedule weekly recurring jobs for repeat customers.
 
MailChimp Integration
MailChimp helps you design email newsletters, share them on social networks, and track your results.
 
Deputy
Deputy is the all-in-one web based solution that simplifies rostering, timesheets, tasking and communication.
 
Wink Reports ;)
Create custom ServiceM8 reports and connect them to other add-ons for complete, real-time visibility across your business.
 
ServiceGuru Whereabouts (Chrome extension)
View which jobs staff are checked in to when they were started with this handy extension.
$2.99 / month  
ServiceGuru Staff Portal
Manage Staff details and leave and allow them to book time off directly through the staff portal app
$12.99 / month  
Zodiac Pure Solutions Pool Water Testing
Zodiac Pure Solutions empowers store staff and technicians with the confidence to recommend the best pool chemicals for their customers.
 
Asset Management
Manage locations, details, and service history for customer assets.
 
ServiceGuru Team Scheduler
Instantly schedule multiple staff in one click from a job card.
$2.99 / month  
G Suite / Gmail Integration
Integrate ServiceM8 with G Suite / Gmail to deliver ServiceM8 emails from your own email address.
 
Daily Jobs Completed Report
Posts a summary of jobs completed to the activity feed at the close of business each day.
 
ServiceGuru Quick Quote
A simple easy tool to allow you to build quotes in seconds by creating templates of descriptions and sets of materials.
$3.99 / month  
Supplier Invoice Import
Automatically import invoices from your suppliers into ServiceM8 jobs.
 
Attachment Download
This add-on zips all your jobs' files into a single download. Save time from downloading each one individually. This add-on is $120/year USD.
 
Weekly Job Summary Report
Posts a report to the activity feed at the end of each week, which contains a summary of active and completed jobs.
 
Weekly Activity Report
Posts a report to the activity feed at the end of each week describing time spent on different tasks.
 
ServiceGuru Job Tracker
Simple & effective task management for jobs. Expand a job into tasks that are fully synced with M8. Track due date, job progress & time taken. Work better & be happier with ServiceGuru Job Tracker
$47.99 / month  
ServiceGuru Customer Portal
Seamlessly keep your customers in the loop with the ServiceGuru customer portal
$14.99 / month  
Duplicate Job
Duplicate an open job for the purpose of not having to copy all the details of the job into a new job
$2.99 / month  
Knowledge
Capture and share job knowledge to help staff solve problems and complete jobs.
 
Dropbox File Chooser
This add-on allows you to access your Dropbox files without leaving ServiceM8.
 
ServiceGuru Job Steps
Have a specific set of steps you wish your team to carry out when on site? Set these up on a material item by item basis. Eg. 1. Fill in warranty card, 2. Reset password ect.
$1.99 / month  
Simple Online Enquiry
Add a simple enquiry form to your website or Facebook page.
 
ServiceGuru Vehicle Portal
Track your entire fleet. Servicing, MOT, inspections & repairs
$7.99 / month  
Zrilo Business Insights
Zrilo's Business Insights Platform provides a live dashboard solution consolidating data from ServiceM8 and your accounting App into one easy to read dashboard, available on any device.
 
Job Templates
Create job templates which can be used to easily book new jobs with pre-filled information, items/services and more.