Knowledge

Capture and share job knowledge to help staff solve problems and complete jobs.

Description

Experienced staff are able to complete work faster, with less mistakes, and to a higher standard. They’ve seen and done it all before. They possess invaluable experience, but it’s hard to capture and share this in a structured way.

With ServiceM8 Knowledge, you can record & save business knowledge, expertise, tips & procedures in the form of Videos or Articles. Staff can then search videos & articles in the field to troubleshoot jobs, and relevant knowledge will be automatically suggested in new jobs if relevant.  

Developer
ServiceM8
Support