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ServiceM8 provides everything you need to manage your jobs, staff and customers in each plan. Take control and work smarter with real-time communication between your office, field staff and customers.
Powerful job creation, dispatch, navigation, job documentation, job history and more.
Simple drag & drop scheduling, with realtime updates instantly notifying staff.
Create professional quotes and invoices in the field easily.
Access a full history of work done for every client, including notes, photos, emails, and messages - anywhere.
Allow your customers to get a live quote, select a time, then book a service with your business.
Take payment through the app, or send them a link to pay online.
Take your business to the field, with access to all client and job details anywhere, anytime.
Sync clients, items, invoices, and payments with your accounting package.
See how your business is performing on a high level, or deep dive into your numbers.
Simplify repeat work, contracts or maintenance.
Create a job once and set it to re-create and schedule itself over time, automatically. If the booking isn’t confirmed, you can set reminders instead.
Invoice clients for deposits and progress payments, quickly and easily. Ensure larger jobs don’t drain your cash-flow and provide clients the option of smaller payments.
A powerful tool for businesses which install, service or inspect any kind of appliance, equipment, installation, device or machinery. Catalogue the details and location, then record and track each asset’s service history.
Complete any kind of report, procedure, or certificate of compliance in the field. Simply working through a list of questions, you can generate professional PDF documents on site.
Build your own Forms, buy pre-made from the Form Store, or engage a ServiceM8 Partner to design custom forms for your business.
Streamline and systemise your pricing, quoting & invoicing. Combine several items of labour, materials or services into a preset ‘bundle’, with a single description for clients to see on your quotes & invoices.
Create and send engaging quotes, with a rich online experience, images, and multiple choice options to give your clients more detail and control in the buying process.
See photos from previous jobs when creating new job cards for the same address, so you can leverage your job history and provide great service.
Get an email address for your ServiceM8 account, and easily convert emails into new job cards for action. All info & attachments are saved to the job.
Receive PDF work orders? ServiceM8 can scan the PDF & pre-fill the job card with the job contact, work required & purchase order number.
Get an instant gauge on how profitable a job will be while quoting, then how much you made after the job's done.
Avoid under-quoting, check you're charging for labour correctly, and understand profitability of different job types.
Easily view cost per billable item, and adjust markup where needed, without affecting the saved item or other jobs.
Capture know-how, tips & procedures in the form of Videos or Articles, accessible on site with the ServiceM8 app.
Knowledge empowers your team with a 'just in time' resource to search for answers while on the job, improving staff independence, efficiency & job outcomes.
To redeem, log into your ServiceM8 trial account via web browser on your computer.
Available for a limited time & subject to end without notice.
No. There is no setup fee for ServiceM8, however you can pay to have a ServiceM8 partner help setup your account, quote & invoice templates, forms and more. Find a local Partner here.
Yes. Although we'd be sad to see you go, you can cancel your account from your account control panel.
Yes, ServiceM8 Partners can help you from initial consultation through to setup and training. Find a local Partner here.
A 'job' is any instance in which your business uses ServiceM8 to create either a quote/estimate, or a work order. If you have a quote/estimate which later becomes a work order, it will still only use one job credit.
Some ServiceM8 Add-ons are only available on Growing, Premium and Premium Plus plans, view the Plan Comparison above for more info.
SMS messages are only sent to customers and staff without an iPhone or iPad, and only after you confirm the message. Staff with an iPhone or iPad receive push notifications from your ServiceM8 account via their internet connection, free of charge.
We've created a limited-time ServiceM8 Small Business Fund to help tradies & service businesses invest in quality Apple devices & ServiceM8. Check out our Upgrade to iPhone offer.
No. We want to see you up and running as quickly as possible. You'll have 14 days to try ServiceM8 before you'll be required to supply credit card details.
No, when you start a 14 day trial you'll have full access to all features. At the end of your trial you'll need to select a plan to continue.
No — you can switch between capped plan tiers at any time.
You will have a limited time to upgrade to the next plan, however you won't be immediately locked out or prevented from creating new jobs.
There is a standard SMS overage fee per SMS sent over the included monthly SMS cap — view the Plan Comparison above for more info.
You can start a chat with one of our helpful support staff anytime or send an email to support@servicem8.com and we'll get back to you as soon as we can.
