Add-ons | ServiceM8

Add-ons

ServiceM8's not just an app, it's a platform for small business. Start off simple, and over time enhance your account with add-ons to suit your business as it grows.

Get staff or customers to complete simple forms as part of the job.

Stripe Payments

Accept credit card payments online and in the field using ServiceM8

Specify times that staff are on leave, this will be displayed on the Dispatch Board Calendar and Staff Schedule.

ServiceM8 Network

Join the ServiceM8 Network so you can send and receive work orders from other ServiceM8 customers.

Xero Integration

See your cashflow in real-time with online accounting, invoicing, billing & banking.

Badges assist in passing critical job information from the office to staff in the field.

Recurring Jobs + Reminders

Schedule long term recurring jobs and reminders to followup customers after job completion (after sales services, etc).

Self Serve Online Booking

Allow your customers to select available booking times to schedule jobs in your ServiceM8 account.

Set up services your business offers to empower customers with self-serve

Automate common tasks in ServiceM8 to save time, win more work, and get paid faster.

Partial/Progress Invoicing

Invoice deposits and part-work on long term jobs.

Advanced Reporting Pack

Adds custom reports, and exportable job and client lists for MS Excel users.

Advanced Photo Branding

Control how photos are branded before being emailed to clients and suppliers.

Get your own ServiceM8 email address. Forward emails directly to your dispatch board so they can be converted to jobs.

Job Allocations

A new way to schedule jobs without a specific booking date/time. Simply drop jobs onto staff as urgent / morning / afternoon / anytime.

External Calendars

View your ServiceM8 schedule in Microsoft Outlook, Google Calendar, and on your Mac or iPhone.

Track My Arrival

Allow customers to see staff arriving at jobs in real-time via SMS.

QuickBooks Online Integration

Integrating ServiceM8 with QuickBooks Online allows you to sync customers, inventory and invoices to QuickBooks Online, saving you time and preventing double entry.

Customer Feedback

Allow customers to easily give feedback/testimonials about your business.

Calendar Import

Import staff free/busy status from a Google, Office 365 or other iCal-compatible calendar.

Zapier allows you to integrate ServiceM8 with over 500 apps.

Display cost and profit data so you can see how much you're making on each job.

MYOB Integration

MYOB accounting software has made business life easier for over one million Aussie and Kiwi businesses. Manage your invoicing, expenses, GST, cashflow and inventory all in the one place.

Recurring Jobs Auto Routing

Automatically assign time and staff for Recurring Job bookings to minimise distance travelled.

Office 365 Integration

Integrate ServiceM8 with Office 365 to deliver ServiceM8 emails from your own email address.

Simple Recurring Jobs

Easily schedule weekly recurring jobs for repeat customers.

MailChimp Integration

MailChimp helps you design email newsletters, share them on social networks, and track your results.

Deputy is the all-in-one web based solution that simplifies rostering, timesheets, tasking and communication.

Wink Reports ;)

Create custom ServiceM8 reports and connect them to other add-ons for complete, real-time visibility across your business. This is not a free add-on, but requires a Wink Reports subscription.

Asset Management

Manage locations, details, and service history for customer assets.

Group materials together into prebuilt bundles.

Automatically update Client contact details from Job data.

Create job templates which can be used to easily book new jobs with pre-filled information, items/services and more.

Create and send professional proposals to promote your services and offer customers multiple pricing options.

Adds Cost and Markup columns to the Quotes & Invoicing tab on the Job Card, so you can set costs per item on each job.

Supplier Invoice Import

Automatically import invoices from your suppliers into ServiceM8 jobs.

Simple Online Enquiry

Add a simple enquiry form to your website or Facebook page.

Capture and share job knowledge to help staff solve problems and complete jobs.

Website and Email

Create a professional website and email address for your business.

Weekly Job Summary Report

Posts a report to the activity feed at the end of each week, which contains a summary of active and completed jobs.

Easily duplicate a job to avoid manually re-entering all the details into a new job with similar requirements.

Weekly Jobs Completed Report

Posts a summary of jobs completed to the activity feed at the end of the week.

Attachment Download

Save time from downloading each job file individually. Download them with a click of a link or automatically with "Completed" jobs. This add-on supports email, Dropbox, and Google Drive.

Create tasks with optional due dates and assign them to staff.

Location Insights

Get additional details about job locations while creating jobs

Automated Timesheet Sync

Send staff clock-on / clock-off times to MYOB, Xero and QuickBooks Online as employee timesheets.

Weekly Activity Report

Posts a report to the activity feed at the end of each week describing time spent on different tasks.

ServiceM8 Phone

Make and receive phone calls.