Add-ons

ServiceM8's not just an app, it's a platform for small business. Start off simple, and over time enhance your account with add-ons to suit your business as it grows.

Forms
Get staff or customers to complete simple forms as part of the job.
 
Stripe Payments
Accept credit card payments online and in the field using ServiceM8
 
Staff Leave
Specify times that staff are on leave, this will be displayed on the Dispatch Board Calendar and Staff Schedule.
 
ServiceM8 Network
Join the ServiceM8 Network so you can send and receive work orders from other ServiceM8 customers.
 
Xero Integration
See your cashflow in real-time with online accounting, invoicing, billing & banking.
 
Badges
Badges assist in passing critical job information from the office to staff in the field.
 
Recurring Jobs + Reminders
Schedule long term recurring jobs and reminders to followup customers after job completion (after sales services, etc).
 
Self Serve Online Booking
Allow your customers to select available booking times to schedule jobs in your ServiceM8 account.
 
Services
Set up services your business offers to empower customers with self-serve
 
Automation
Automate common tasks in ServiceM8 to save time, win more work, and get paid faster.
 
Partial/Progress Invoicing
Invoice deposits and part-work on long term jobs.
 
Advanced Reporting Pack
Adds custom reports, and exportable job and client lists for MS Excel users.
 
Advanced Photo Branding
Control how photos are branded before being emailed to clients and suppliers.
 
Email Inbox
Get your own ServiceM8 email address. Forward emails directly to your dispatch board so they can be converted to jobs.
 
Job Allocations
A new way to schedule jobs without a specific booking date/time. Simply drop jobs onto staff as urgent / morning / afternoon / anytime.
 
External Calendars
View your ServiceM8 schedule in Microsoft Outlook, Google Calendar, and on your Mac or iPhone.
 
Track My Arrival
Allow customers to see staff arriving at jobs in real-time via SMS.
 
QuickBooks Online Integration
Integrating ServiceM8 with QuickBooks Online allows you to sync customers, inventory and invoices to QuickBooks Online, saving you time and preventing double entry.
 
Customer Feedback
Allow customers to easily give feedback/testimonials about your business.
 
Calendar Import
Import staff free/busy status from a Google, Office 365 or other iCal-compatible calendar.
 
Zapier
Zapier allows you to integrate ServiceM8 with over 500 apps.
 
Job Costing
Display cost and profit data so you can see how much you're making on each job.
 
MYOB Integration
MYOB accounting software has made business life easier for over one million Aussie and Kiwi businesses. Manage your invoicing, expenses, GST, cashflow and inventory all in the one place.
 
Recurring Jobs Auto Routing
Automatically assign time and staff for Recurring Job bookings to minimise distance travelled.
 
Office 365 Integration
Integrate ServiceM8 with Office 365 to deliver ServiceM8 emails from your own email address.
 
Simple Recurring Jobs
Easily schedule weekly recurring jobs for repeat customers.
 
MailChimp Integration
MailChimp helps you design email newsletters, share them on social networks, and track your results.
 
Wink Reports ;)
Create custom ServiceM8 reports and connect them to other add-ons for complete, real-time visibility across your business. This is not a free add-on, but requires a Wink Reports subscription.
 
Deputy
Deputy is the all-in-one web based solution that simplifies rostering, timesheets, tasking and communication.
 
Asset Management
Manage locations, details, and service history for customer assets.
 
Smart Contacts
Automatically update Client contact details from Job data.
 
Job Templates
Create job templates which can be used to easily book new jobs with pre-filled information, items/services and more.
 
Proposals
Create and send professional proposals to promote your services and offer customers multiple pricing options.
 
Markup Billing
Adds Cost and Markup columns to the Quotes & Invoicing tab on the Job Card, so you can set costs per item on each job.
 
Supplier Invoice Import
Automatically import invoices from your suppliers into ServiceM8 jobs.
 
Knowledge
Capture and share job knowledge to help staff solve problems and complete jobs.
 
Bundles
Group materials together into prebuilt bundles.
 
Website and Email
Create a professional website and email address for your business.
 
Simple Online Enquiry
Add a simple enquiry form to your website or Facebook page.
 
Weekly Jobs Completed Report
Posts a summary of jobs completed to the activity feed at the end of the week.
 
Weekly Activity Report
Posts a report to the activity feed at the end of each week describing time spent on different tasks.
 
Weekly Job Summary Report
Posts a report to the activity feed at the end of each week, which contains a summary of active and completed jobs.
 
Location Insights
Get additional details about job locations while creating jobs
 
Duplicate Job
Easily duplicate a job to avoid manually re-entering all the details into a new job with similar requirements.
$4.99 / month  
Attachment Download
Save time from downloading each job file individually. Download them with a click of a link or automatically with "Completed" jobs. This add-on supports email, Dropbox, and Google Drive.
 
Automated Timesheet Sync
Send staff clock-on / clock-off times to MYOB, Xero and QuickBooks Online as employee timesheets.
 
ServiceM8 Phone
Make and receive phone calls.
 
Tasks
Create tasks with optional due dates and assign them to staff.