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The smart phone system for trades & services

Provide great customer service, streamline call workflows, and drive productive outcomes from phone enquiries.

Provide next-level service

With caller identification, any team member can greet clients by name, instantly see their active quotes and work orders on screen, and efficiently action the call’s outcome in ServiceM8.

Streamline phone calls

Transform how you make, receive & action phone calls. Open the client’s active ServiceM8 jobs, create a new job directly from an active or recent call, or record a Call Summary to an existing job’s Diary.

Record & transcribe calls

Improve quality assurance and job history with call events, durations, recordings and transcripts automatically saved to the ServiceM8 job card they’re related to.

Work remotely

Route business calls to multiple staff members, simultaneously. Staff can make & receive calls from anywhere on iPhone, iPad, or online.

Maintain one contact number

Route all incoming calls through a single number, and set outgoing calls from all staff to display your business number, so clients always know it’s your business calling.

Simplify after-hours calls

Incoming calls to your business after hours automatically divert to the team member On Call, or a custom voicemail message.

Enhance team communication

Quickly call other team members in the business, and efficiently transfer clients on the line to another staff member, from anywhere.

Action calls then & there

Text a booking form to a caller in a few taps while they’re on the line, so they can enter their own details and submit the enquiry online, arriving in your ServiceM8 Inbox.

Click to Call

Transform how staff work with the Online Dashboard & serve clients over the phone. Call clients with a single click from their job card, and instantly see a client's job history on screen when they call in.

Limited-time Pricing

Introductory plans, available til 1 January 2021

Try ServiceM8 Free

PAYG

$6
/mo + Pay As You Go

Unlimited Users

Unlimited Internal Calls

$0.03/min Inbound & Outbound Calls

Caller ID

Access all client and job details from the field, anywhere, anytime.

Remote Working

Easily manage your staff schedules from anywhere.

Call Recording & Transcription

Add materials and labour used to create professional quotes and invoices.

Voicemail

Take payment through the app, or send them a link to pay online.

After Hours Routing

Allow your customers to get a live quote, select a time, then book a service with your business.

Team Communication

Create a job once and schedule it to recur at set time intervals automatically.

Call Reports

Invoice your customers for deposits and progress payments quickly and easily.

Sync clients, items, invoices, and payments with your accounting package.

Simple job, productivity and revenue reports.

ServiceM8 Phone Number

Automate email and SMS communication with clients about upcoming bookings and outstanding quotes & invoices.

ServiceM8 Integration

Automate email and SMS communication with clients about upcoming bookings and outstanding quotes & invoices.

Automate email and SMS communication with clients about upcoming bookings and outstanding quotes & invoices.

Over 20 Add-ons to help grow your business and improve efficiency. View Plan Comparison for more info.

A powerful tool for businesses which install, service or inspect any kind of equipment or assets.

Complete site audits, procedures, and checklists in the field, then immediately turn them into professional PDF reports.

Inbox converts emailed work orders into jobs. Work Order PDF's are scanned automatically and populate jobs with information.

See how profitable a job will be while you’re quoting and how much you've made after the job is completed.

Quickly set material and labour prices based on margin.

Brand SMS's sent to your customers with your business name instead of 'ServiceM8'.

Record & save business knowledge, expertise, tips & procedures in the form of Videos or Articles.

Unlimited

$29
/mo

Unlimited Users

Unlimited Internal Calls

Unlimited Inbound & Outbound Calls

Caller ID

Access all client and job details from the field, anywhere, anytime.

Remote Working

Easily manage your staff schedules from anywhere.

Call Recording & Transcription

Add materials and labour used to create professional quotes and invoices.

Voicemail

Take payment through the app, or send them a link to pay online.

After Hours Routing

Allow your customers to get a live quote, select a time, then book a service with your business.

Team Communication

Create a job once and schedule it to recur at set time intervals automatically.

Call Reports

Invoice your customers for deposits and progress payments quickly and easily.

Sync clients, items, invoices, and payments with your accounting package.

Simple job, productivity and revenue reports.

ServiceM8 Phone Number

Automate email and SMS communication with clients about upcoming bookings and outstanding quotes & invoices.

ServiceM8 Integration

Automate email and SMS communication with clients about upcoming bookings and outstanding quotes & invoices.

Automate email and SMS communication with clients about upcoming bookings and outstanding quotes & invoices.

Over 20 Add-ons to help grow your business and improve efficiency. View Plan Comparison for more info.

A powerful tool for businesses which install, service or inspect any kind of equipment or assets.

Complete site audits, procedures, and checklists in the field, then immediately turn them into professional PDF reports.

Inbox converts emailed work orders into jobs. Work Order PDF's are scanned automatically and populate jobs with information.

See how profitable a job will be while you’re quoting and how much you've made after the job is completed.

Quickly set material and labour prices based on margin.

Brand SMS's sent to your customers with your business name instead of 'ServiceM8'.

Record & save business knowledge, expertise, tips & procedures in the form of Videos or Articles.

Getting Started with ServiceM8 Phone

 
 
 
See the Guide