No price rise surprises! We guarantee the standard price of your plan won’t increase between now and 2025. You can upgrade, downgrade or cancel anytime.
Everything you need to transform your productivity, customer service & lifestyle.
View client details & job requirements, anywhere.
Schedule jobs on the go. Changes automatically notify staff.
Create professional quotes & invoices, on site.
See a full history of work done for every client, including notes, photos, emails & messages.
Allow clients to get an instant price, select a time, then book a service with your business.
Take payment on site in the app, or send clients a link to pay online.
Send booking confirmations, follow up quotes & chase payments, automatically.
Sync clients, items, invoices, and payments with your accounting package.
Email or live chat with us anytime for help and advice.
Simplify repeat work, contracts or maintenance.
Create a job once and set it to re-create and schedule itself over time, automatically. If the booking isn’t confirmed, you can set reminders instead.
Invoice clients for deposits and progress payments, quickly and easily. Ensure larger jobs don’t drain your cash-flow and provide clients the option of smaller payments.
A powerful tool for businesses which install, service or inspect any kind of appliance, equipment, installation, device or machinery. Catalogue the details and location, then record and track each asset’s service history.
Complete any kind of report, procedure, or certificate of compliance in the field. Simply working through a list of questions, you can generate professional PDF documents on site.
Build your own Forms, buy pre-made from the Form Store, or engage a ServiceM8 Partner to design custom forms for your business.
Streamline and systemise your pricing, quoting & invoicing. Combine several items of labour, materials or services into a preset ‘bundle’, with a single description for clients to see on your quotes & invoices.
See photos from previous jobs when creating new job cards for the same address, so you can leverage your job history and provide great service.
Get an email address for your ServiceM8 account, and easily convert emails into new job cards for action. All info & attachments are saved to the job.
Receive PDF work orders? ServiceM8 can scan the PDF & pre-fill the job card with the job contact, work required & purchase order number.
Get an instant gauge on how profitable a job will be while quoting, then how much you made after the job's done.
Avoid under-quoting, check you're charging for labour correctly, and understand profitability of different job types.
Easily view cost per billable item, and adjust markup where needed, without affecting the saved item or other jobs.
Capture know-how, tips & procedures in the form of Videos or Articles, accessible on site with the ServiceM8 app.
Knowledge empowers your team with a 'just in time' resource to search for answers while on the job, improving staff independence, efficiency & job outcomes.
"I went through a lot of other software before I found ServiceM8. Everything I found was either clunky, or it was not intuitive."
"From where we were this time last year, to where we are this year, it’s like night and day."
"ServiceM8 has moved us a long way from the days of paperwork and spreadsheets. Our technicians can now view their jobs for the day and be updated whenever our office staff add more jobs to the list."
"We’re a small family business, and who doesn't want more time to be able to proportion your day accordingly, spend more time with the children and not be chasing people?"
All plans are a single price for your business, per month. Our plans are based on value to your business, not on how many users you need. You can create as many user logins as needed on any ServiceM8 plan.
We have self-serve resources you can follow to DIY. Or, you can pay a ServiceM8 Partner to set up your account, customise templates, create forms & more.
Find a local ServiceM8 Partner.
A 'job' credit is consumed when you create a new job card in ServiceM8. For example, under the Starter plan, you can create 50 new jobs every month.
Jobs can start as a Quote or Work Order. If a Quote is accepted and becomes a Work Order, it will still only use one job credit.
Easy, professional communication with your clients is part of what makes ServiceM8 powerful. You can SMS (text) clients from their job card in ServiceM8, keeping everything about the job in one place.
You can text clients through their job card via the ServiceM8 app, or the Online Dashboard.
Some really powerful ServiceM8 Add-ons are only available on certain plans e.g. Asset Management is available on the Growing plan and above.
View the Plan Comparison above to see which add-ons these are, and what they can do
To complete forms, reports & certificates on site you'll need the Growing plan (or higher), which includes the Forms Add-on.
Forms are very customisable. You can engage a ServiceM8 Partner to build forms to suit your business/industry, or buy them ready-to-use in the Form Store.
The ServiceM8 app is optimised for Apple devices, making it exceptionally powerful, capable & efficient. It is thoroughly designed for working in the field, all day, every day.
This is how we make the best job management solution for your business. There is no Android app. Learn more.
We've created a limited-time ServiceM8 Small Business Fund to help tradies & service businesses invest in quality Apple devices & ServiceM8. Check out our Upgrade to iPhone offer.
No. You'll have 14 days to try ServiceM8 free.
If we're the right fit for your business, payment is accepted by credit or debit card (online), or via In-App Purchase with your Apple ID.
No. When you start a 14 day trial you'll have full access to all features. At the end of your trial you'll need to select a plan to continue.
No. You can upgrade/downgrade between ServiceM8 plans at any time. Any credit from your previous plan will be put toward your new plan on a pro-rata basis.
Each plan comes with a set number of job credits e.g. on the Starter plan, you can create 50 new jobs per month.
If you exceed your plan’s job credits, don't worry! You can keep creating new jobs for another 7 days until your monthly plan resets, or you need to upgrade your plan (whichever comes first).
There is a standard SMS 'overage' fee per SMS sent over your plan's monthly SMS cap. View the Plan Comparison above for more info.
Yes. Although we'd be sad to see you go, you can cancel your account via your Online Dashboard login. There is no lock-in contract.
Yes. We have ServiceM8 Partners across the UK who can help you from initial consultation through to setup and training. They'll save you time, streamline the process and add a lot of value.
Find a local ServiceM8 Partner.
Yes, we offer special pricing for businesses less than 2 years old. Learn more.
In the United Kingdom, ServiceM8's pricing is in GBP. Due to the nature of ServiceM8's services, prices do not include VAT. ServiceM8 will issue you reverse charge invoices for you to account for VAT to HMRC, which in most cases you'll be able to reclaim, resulting in no net additional cost. Please confirm with your accountant in the context of your circumstances.
You can start a chat with one of our helpful support staff anytime, or send an email to email@example.com and we'll get back to you as soon as we can.