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Job & Schedule Management for Locksmiths

Ditch paperwork, improve productivity & provide great customer experiences. ServiceM8 will transform how you manage jobs, scheduling, customers & invoicing.

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Locksmith job card in ServiceM8 app

Life of a locksmith job in ServiceM8

Client calls

A client calls needing their locks changed

Locksmith client on phone
Job created

The client & job details are saved in ServiceM8

Instead of using paper, diaries, calendars or spreadsheets, capture all details directly in ServiceM8.

Job card for locksmith work in ServiceM8

The job is scheduled to a locksmith

Your locksmiths can view their schedules anywhere, and receive notifications of new jobs & schedule changes.

locksmith schedules in ServiceM8
Complete job

The locksmith has all the info & completes the job

  • Access all job details on site.
  • Record job notes, photos & videos.
  • Complete checklists.
  • Produce PDF forms & reports electronically.
locksmithing job checklist in ServiceM8 app

The locksmith adds labour & items, and produces a PDF invoice

  • Add materials with up-to-date pricing.
  • Track time on site.
  • Produce a professional, branded invoice.
  • Collect client sign-off for the work.
Locksmith Invoice in ServiceM8 app

The locksmith can take payment straight away

  • Take credit card payments on site; or
  • Let the customer view & pay the invoice online.
Take payment for locksmith job in ServiceM8 app

The invoice is synced to your accounting package

  • Sync invoices to your accounting package in two clicks.
  • Payments are automatically synced so the invoice is ready to be reconciled.
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Popular Features

PDF forms & reports

Complete access forms, site audits, procedures, installation reports or certificates. Simply working through a list of questions, you can generate professional PDF documents on site.

Locksmith lockout form in ServiceM8 on iPad

Job checklists

Create checklists of job requirements for quality & consistency, ensuring each job’s done right the first time.

Checklist of Locksmith job in ServiceM8 app

Real time locksmith status

See real-time staff locations & job status to make smart scheduling decisions. Urgent call-outs can be dispatched immediately — the locksmith will be instantly notified, receive all job details, and be on their way.

Urgent locksmith dispatch in ServiceM8 app

Automated client communication

Automatically email or SMS clients to remind them of their booking time, request payment of an invoice, or follow up a quote.

Automated communication to customers

Job profitability

Estimate how profitable a job will be while you're quoting, then see how much you made after the work's done.

Profit estimating for locksmith job in ServiceM8

Email conversion

Get lots of work via email? Convert emails and work orders into new jobs with a single click. All info & attachments are imported and saved to the job card.

email enquiry from locksmith customer in ServiceM8 inbox

Track My Arrival

Notify clients of your ETA and let them track your progress toward them in a live map view, complete with your business branding.

Live locksmith tracking for clients with ServiceM8

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  • No credit card required
  • Getting started guide
  • Help videos to follow
  • 24/7 chat & email support
  • Professional setup partners
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