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Free

R
0
/mo
    1 User
    30 Jobs per month
    10 AI uses per day
    R1 per SMS
      All Essential Features
      AI Smart Helpers
      Recurring Jobs
      Partial/Progress Invoices
      Supplier Invoice Importing
      Asset Management
      Forms & Certificates
      Proposals
      Bundles
      ServiceM8 Inbox
      Job Costing
      Markup Billing
      Knowledge

      Starter

      R
      295
      /mo
        Unlimited Users
        50 Jobs per month
        Unlimited AI uses per day
        100+ SMS per month
          All Essential Features
          AI Smart Helpers
          Recurring Jobs
          Partial/Progress Invoices
          Supplier Invoice Importing
          Asset Management
          Forms & Certificates
          Proposals
          Bundles
          ServiceM8 Inbox
          Job Costing
          Markup Billing
          Knowledge

          Growing

          R
          845
          /mo
            Unlimited Users
            150 Jobs per month
            Unlimited AI uses per day
            300+ SMS per month
              All Essential Features
              AI Smart Helpers
              Recurring Jobs
              Partial/Progress Invoices
              Supplier Invoice Importing
              Asset Management
              Forms & Certificates
              Proposals
              Bundles
              ServiceM8 Inbox
              Job Costing
              Markup Billing
              Knowledge

              Premium

              R
              1595
              /mo
                Unlimited Users
                500 Jobs per month
                Unlimited AI uses per day
                1000+ SMS per month
                  All Essential Features
                  AI Smart Helpers
                  Recurring Jobs
                  Partial/Progress Invoices
                  Supplier Invoice Importing
                  Asset Management
                  Forms & Certificates
                  Proposals
                  Bundles
                  ServiceM8 Inbox
                  Job Costing
                  Markup Billing
                  Knowledge

                  Premium Plus

                  R
                  3695
                  /mo
                    Unlimited Users
                    1500+ Jobs per month
                    Unlimited AI uses per day
                    3000+ SMS per month
                      All Essential Features
                      AI Smart Helpers
                      Recurring Jobs
                      Partial/Progress Invoices
                      Supplier Invoice Importing
                      Asset Management
                      Forms & Certificates
                      Proposals
                      Bundles
                      ServiceM8 Inbox
                      Job Costing
                      Markup Billing
                      Knowledge

                      Compare ServiceM8 Plans

                      Free
                      Starter
                      Growing
                      Premium
                      Premium Plus
                      Standard Monthly Price
                      R
                      0/mo
                      R
                      295/mo
                      R
                      845/mo
                      R
                      1595/mo
                      R
                      3695/mo
                      New Jobs per Month
                      30
                      50
                      150
                      500
                      1500+
                      SMS's per Month
                      0
                      100
                      300
                      1000
                      3000
                      Additional SMS
                      R1 per SMS
                      R1 per SMS
                      R1 per SMS
                      R1 per SMS
                      R1 per SMS
                      Additional Jobs
                      -
                      -
                      -
                      -
                      R2 per Job
                      Staff/Users
                      1
                      Unlimited
                      Unlimited
                      Unlimited
                      Unlimited
                      Data Storage
                      Unlimited
                      Unlimited
                      Unlimited
                      Unlimited
                      Unlimited
                      Email & Chat Support
                      Self Serve
                      24/7
                      24/7
                      24/7
                      24/7

                      Smart Job Management

                      Free
                      Starter
                      Growing
                      Premium
                      Premium Plus
                      Scheduling

                      Schedule jobs to staff members, in the app or online. Staff are notified instantly via push notification.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Quoting & Invoicing

                      Add materials & labour to create professional quotes & invoices, then email & SMS for clients to view online.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Checklists & Tasks

                      Use smart checklists & tasks to ensure jobs are done right the first time, every time.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Photos & Videos

                      Take 'before' & 'after' photos & videos through the ServiceM8 app, instantly saved to the job's record.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Job & Client History

                      Access the full history of work done for every client, including notes, photos & messages, anywhere.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Mobile Access

                      Create & schedule jobs, email clients, quote, invoice & accept card payments, with the powerful iOS app.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Credit Card Payments

                      Take payment through the app, or send clients a link to pay online.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Online Bookings

                      Get work day or night, online. Clients can get a price, select a time, then book a service with your business.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Accounting Integrations

                      Sync clients, items, invoices, and payments with your accounting package. Save time & avoid double-entry.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Reporting

                      Know your numbers with simple job, productivity and revenue reports.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Recurring Jobs & Maintenance Scheduling

                      Create a job once and set it to re-create and schedule itself over time, automatically.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Asset Management

                      Track the details, location & service history of any kind of assets & equipment.

                      Green tick
                      Green tick
                      Green tick
                      Electronic Forms

                      Complete any kind of report, procedure or certificate, on site, then generate as a professional PDF.

                      Green tick
                      Green tick
                      Green tick

                      Communication & Service

                      On the Way SMS

                      Automatically SMS clients to notify you're on the way to the job, including an estimated time of arrival.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Track My Arrival

                      Let clients track your progress to their job address.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Booking Confirmations

                      Send clients an email or text confirmation of their booking with a single tap.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Booking Reminders

                      Set automatic emails & texts to remind clients of their upcoming booking.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Two-Way SMS

                      Send & receive client text messages through their job card, making communication easy.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Email Management

                      Send & receive client emails directly through their job card, keeping everything in one place.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Quote Follow-up

                      Follow up issued quotes with automated emails & texts to prompt clients & convert more quotes.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Quote Options

                      Produce several quote options and send a link for the client to view and choose.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Online Quote Acceptance

                      Allow your clients to view and accept your quotes online.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Electronic Signature

                      Record proof the client is happy to proceed with your quote by signing on your iPhone or iPad.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Remote Client Signature

                      Produce a PDF Quote and email it to the client for remote signature, online.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Photo Branding

                      Automatically include your business name & specific job details on photos taken through the ServiceM8 app.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Customer Feedback

                      Automate emails & texts to clients to request feedback after job completion.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Website & Email

                      Get a professional website & email address for your business in minutes (fees apply).

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Proposals

                      Create engaging proposals, with a rich online experience, images & multiple choice options.

                      Green tick
                      Green tick
                      Green tick

                      Team Management

                      Staff GPS & Status

                      View live staff locations, ETA's & job progress as technicians navigate to jobs & check in on arrival.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Urgent Dispatch

                      Allocate urgent jobs efficiently by viewing staff proximity & availability, then instantly notify the best technician.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Schedule Change Notifications

                      Get instant, automatic notifications about changes to your day's schedule.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Smart Labour

                      Track and charge for time based on when you checked in to & out of the job in ServiceM8.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Auto Time Tracking

                      Let ServiceM8 automatically Clock On & Off shifts, Check In & Out of jobs throughout the day, and include travel time from your previous location, using GPS & job data.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Trip Time Tracking

                      Opt to charge for trips to suppliers, with ServiceM8 automatically tracking this time using GPS & job data.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Timesheet Export

                      Automate the export of staff shift times to your accounting package as a timesheet every week.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Staff Messaging

                      Instant-message other team members directly via the ServiceM8 app & Online Dashboard.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Activity Feed

                      Keep your team up-to-date & connected with a live activity feed, acessible in the app & online.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      ServiceM8 Network

                      Send work requests to other businesses & monitor job progress, even if they don’t use ServiceM8.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Knowledge

                      Capture business expertise, tips & procedures for technicians to view anytime in the ServiceM8 app.

                      Green tick
                      Green tick

                      Payment & Cash Flow

                      Mobile Payments

                      Accept credit & debit card payment on site, with nothing but your iPhone.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Online Card Payments

                      Email & text online invoices which clients can pay by card, or with Apple Pay.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Live Invoice Statements

                      Send clients a link to all outstanding invoices, updating as invoices are paid & new invoices added.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Automated Payment Follow-ups

                      Set automatic emails & texts to request payment of outstanding invoices.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Auto-Pay Recurring Jobs

                      Give clients with recurring jobs the option to pay their invoices automatically by card.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Job Profitability

                      Get an instant gauge on how profitable a job will be, then see how much you made after the job's done.

                      Green tick
                      Green tick
                      Markup Billing

                      Easily view cost per billable item, and adjust the percentage markup to optimise your price.

                      Green tick
                      Green tick

                      Efficiency

                      Dispatch Map

                      View staff & job locations on a map. Stay in tune & make smart decisions, without interrupting field staff.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Job Templates

                      Create preset job cards & checklists for popular job types to save time & systemise.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Email & SMS Templates

                      Use preset messages to save time & provide consistent, professional messaging to clients.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Document Scanning

                      Scan important paperwork straight into job cards as PDFs — digitally saved, forever.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Barcode Scanning

                      Scan barcoded items straight into your invoice using the ServiceM8 app's camera.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Supplier Invoice Import

                      Have supplier invoices emailed directly into a job, then add the cost to your invoice.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Automated Supplier Import

                      Automatically import emailed price list updates from suppliers.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Photo Markup & Diagrams

                      Mark up job photos in the ServiceM8 iPad app, or sketch diagrams. Supports use with Apple Pencil.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Integrated Navigation

                      Start turn-by-turn navigation to your next job, straight from the job card in the ServiceM8 app.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Offline Access

                      Access & use the ServiceM8 app without internet connectivity. All updates will sync when you're back in range.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Mac & PC App

                      Work faster in the office with the ServiceM8 Desktop app for your Mac or PC.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      PDF Fill-in

                      Fill or mark up forms & plans in the ServiceM8 app. Add text, shapes & annotations.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Video Transcription

                      Show, tell & write at the same time. Voice notes in videos are auto-transcribed to text.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Siri Shortcuts

                      Ask Siri to start navigating to your next scheduled job, get a job summary, send a text to the client & more.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Calendar Import

                      See technician's real availability by importing free & 'Busy' times from team members' personal calendars.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Progress Invoicing

                      Invoice clients for deposits and progress payments, quickly and easily.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Inbox

                      Get an email address for your ServiceM8 account. Easily convert emails into new job cards for action.

                      Green tick
                      Green tick
                      Green tick
                      Bundles

                      Combine several items into a preset ‘bundle’, with one description for clients to see on your quotes & invoices.

                      Green tick
                      Green tick
                      Green tick

                      Connectivity

                      QuickBooks Online & Xero

                      Sync clients, items, invoices & payments to your accounting package to save time & streamline.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Mailchimp

                      Sync your ServiceM8 clients to Mailchimp to make email newsletters & marketing campaigns easy.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Zapier

                      Build customised connections between ServiceM8 and +3000 supported apps.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Deputy

                      Sync staff Clock On/Off times to Deputy as timesheets.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Apple CarPlay

                      See your schedule, call clients, send On-the-Way texts & navigate to jobs from your vehicle’s screen.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Third Party Add-ons

                      Access a range of Free & Paid add-ons by Developer Partners, and extend ServiceM8's functionality.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      API Access

                      Our REST API allows developers to hook into ServiceM8 and connect it to third-party applications.

                      Green tick
                      Green tick
                      Green tick
                      Green tick

                      Security

                      Two Step Authentication

                      Activate additional business protection, with codes sent to your phone to log in or perform certain actions.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Account Activity Log

                      Review account access & significant actions over the last 90 days for any unusual or suspicious activity.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick

                      Phone

                      ServiceM8 Phone

                      A smart phone system to provide great service, streamline call workflows & drive productive outcomes from phone enquiries.

                      From R295/mo
                      From R295/mo
                      From R295/mo
                      From R295/mo
                      From R295/mo
                      Caller ID

                      Greet clients by name, and instantly see their active quotes & work orders on screen.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Remote Working

                      Route business calls to multiple staff members, anywhere, simultaneously.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Mobile & Desktop

                      Make and receive calls from anywhere, on iPhone, iPad, or Mac/PC.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Recording & Transcription

                      Automatically record and transcribe phone calls to the client's job card, where you can review anytime.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Call Groups

                      Set a Primary group of staff to route calls to, and a Secondary group as a backup.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      After Hours Call Routing

                      Automatically divert calls after hours to the team member On Call, or a custom voicemail message.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      After Hours Call Routing

                      Automatically divert calls after hours to the team member On Call, or a custom voicemail message.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Unlimited Users

                      ServiceM8 Phone comes at a single, affordable monthly price for your business — no 'per-user' fees.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      3-month Free Trial

                      Try ServiceM8 Phone free for 3 months with any standard ServiceM8 subscription.

                      Green tick
                      Green tick
                      Green tick
                      Green tick
                      Green tick

                      Smart Job Management

                      Minimum Plan

                      Scheduling

                      Schedule jobs to staff members, in the app or online. Staff are notified instantly via push notification.

                      All plans

                      Quoting & Invoicing

                      Add materials & labour to create professional quotes & invoices, then email & SMS for clients to view online.

                      All plans

                      Checklists & Tasks

                      Use smart checklists & tasks to ensure jobs are done right the first time, every time.

                      All plans

                      Photos & Videos

                      Take 'before' & 'after' photos & videos through the ServiceM8 app, instantly saved to the job's record.

                      All plans

                      Job & Client History

                      Access the full history of work done for every client, including notes, photos & messages, anywhere.

                      All plans

                      Mobile Access

                      Create & schedule jobs, email clients, quote, invoice & accept card payments, with the powerful iOS app.

                      All plans

                      Credit Card Payments

                      Take payment through the app, or send clients a link to pay online.

                      All plans

                      Online Bookings

                      Get work day or night, online. Clients can get a price, select a time, then book a service with your business.

                      All plans

                      Accounting Integrations

                      Sync clients, items, invoices, and payments with your accounting package. Save time & avoid double-entry.

                      All plans

                      Reporting

                      Know your numbers with simple job, productivity and revenue reports.

                      All plans

                      Recurring Jobs & Maintenance Scheduling

                      Create a job once and set it to re-create and schedule itself over time, automatically.

                      All plans

                      Asset Management

                      Track the details, location & service history of any kind of assets & equipment.

                      Growing

                      Electronic Forms

                      Complete any kind of report, procedure or certificate, on site, then generate as a professional PDF.

                      Growing

                      Communication & Service

                      On the Way SMS

                      Automatically SMS clients to notify you're on the way to the job, including an estimated time of arrival.

                      All plans

                      Track My Arrival

                      Let clients track your progress to their job address.

                      All plans

                      Booking Confirmations

                      Send clients an email or text confirmation of their booking with a single tap.

                      All plans

                      Booking Reminders

                      Set automatic emails & texts to remind clients of their upcoming booking.

                      All plans

                      Two-Way SMS

                      Send & receive client text messages through their job card, making communication easy.

                      All plans

                      Email Management

                      Send & receive client emails directly through their job card, keeping everything in one place.

                      All plans

                      Quote Follow-up

                      Follow up issued quotes with automated emails & texts to prompt clients & convert more quotes.

                      All plans

                      Quote Options

                      Produce several quote options and send a link for the client to view and choose.

                      All plans

                      Online Quote Acceptance

                      Allow your clients to view and accept your quotes online.

                      All plans

                      Electronic Signature

                      Record proof the client is happy to proceed with your quote by signing on your iPhone or iPad.

                      All plans

                      Remote Client Signature

                      Produce a PDF Quote and email it to the client for remote signature, online.

                      All plans

                      Photo Branding

                      Automatically include your business name & specific job details on photos taken through the ServiceM8 app.

                      All plans

                      Customer Feedback

                      Automate emails & texts to clients to request feedback after job completion.

                      All plans

                      Website & Email

                      Get a professional website & email address for your business in minutes (fees apply).

                      All plans

                      Proposals

                      Create engaging proposals, with a rich online experience, images & multiple choice options.

                      Growing

                      Team Management

                      Staff GPS & Tracking

                      View live staff locations, ETA's & job progress as technicians navigate to jobs & check in on arrival.

                      All plans

                      Urgent Dispatch

                      Allocate urgent jobs efficiently by viewing staff proximity & availability, then instantly notify the best technician.

                      All plans

                      Schedule Change Notifications

                      Get instant, automatic notifications about changes to your day's schedule.

                      All plans

                      Smart Labour

                      Track and charge for time based on when you checked in to & out of the job in ServiceM8.

                      All plans

                      Auto Time Tracking

                      Let ServiceM8 automatically Clock On & Off shifts, Check In & Out of jobs throughout the day, and include travel time from your previous location, using GPS & job data.

                      All plans

                      Trip Time Tracking

                      Opt to charge for trips to suppliers, with ServiceM8 automatically tracking this time using GPS & job data.

                      All plans

                      Staff Messaging

                      Instant-message other team members directly via the ServiceM8 app & Online Dashboard.

                      All plans

                      Activity Feed

                      Keep your team up-to-date & connected with a live activity feed, acessible in the app & online.

                      All plans

                      ServiceM8 Network

                      Send work requests to other businesses & monitor job progress, even if they don’t use ServiceM8.

                      All plans

                      Knowledge

                      Capture business expertise, tips & procedures for technicians to view anytime in the ServiceM8 app.

                      Premium

                      Payment & Cash Flow

                      Mobile Payments

                      Accept credit & debit card payment on site, through the ServiceM8 app.

                      All plans

                      Online Card Payments

                      Email & text online invoices which clients can pay by card, or with Apple Pay.

                      All plans

                      Live Invoice Statements

                      Send clients a link to all outstanding invoices, updating as invoices are paid & new invoices added.

                      All plans

                      Automated Payment Follow-ups

                      Set automatic emails & texts to request payment of outstanding invoices.

                      All plans

                      Auto-Pay Recurring Jobs

                      Give clients with recurring jobs the option to pay their invoices automatically by card.

                      Starter

                      Job Profitability

                      Get an instant gauge on how profitable a job will be, then see how much you made after the job's done.

                      Premium

                      Markup Billing

                      Easily view cost & markup per billable item, and adjust the percentage to optimise your price.

                      Premium

                      Efficiency

                      Dispatch Map

                      View staff & job locations on a map. Stay in tune & make smart decisions, without interrupting field staff.

                      All plans

                      Job Templates

                      Create preset job cards & checklists for popular job types to save time & systemise.

                      All plans

                      Email & SMS Templates

                      Use preset messages to save time & provide consistent, professional messaging to clients.

                      All plans

                      Document Scanning

                      Scan important paperwork straight into job cards as PDFs — digitally saved, forever.

                      All plans

                      Barcode Scanning

                      Scan barcoded items straight into your invoice using the ServiceM8 app's camera.

                      All plans

                      Automated Supplier Import

                      Automatically import emailed price list updates from suppliers.

                      All plans

                      Photo Markup & Diagrams

                      Mark up job photos in the ServiceM8 iPad app, or sketch diagrams. Supports use with Apple Pencil.

                      All plans

                      Integrated Navigation

                      Start turn-by-turn navigation to your next job, straight from the job card in the ServiceM8 app.

                      All plans

                      Mac & PC App

                      Work faster in the office with the ServiceM8 Desktop app for your Mac or PC.

                      All plans

                      PDF Fill-in

                      Fill or mark up forms & plans in the ServiceM8 app. Add text, shapes & annotations.

                      All plans

                      Video Transcription

                      Show, tell & write at the same time. Voice notes in videos are auto-transcribed to text. 

                      All plans

                      Siri Shortcuts

                      Ask Siri to start navigating to your next scheduled job, get a job summary, send a text to the client & more.

                      All plans

                      Calendar Import

                      See technician's real availability by importing free & 'Busy' times from team members' personal calendars.

                      All plans

                      Supplier Invoice Import

                      Have supplier invoices emailed directly into a job, then add the cost to your invoice.

                      Starter

                      Progress Invoicing

                      Invoice clients for deposits and progress payments, quickly and easily.

                      Starter

                      Inbox

                      Get an email address for your ServiceM8 account. Easily convert emails into new job cards for action.

                      Growing

                      Bundles

                      Combine several items into a preset ‘bundle’, with one description for clients to see on your quotes & invoices.

                      Growing

                      Connectivity

                      QuickBooks Online & Xero

                      Sync clients, items, invoices & payments to your accounting package to save time & streamline.

                      All plans

                      Mailchimp

                      Sync your ServiceM8 clients to Mailchimp to make email newsletters & marketing campaigns easy.

                      All plans

                      Zapier

                      Build customised connections between ServiceM8 and +3000 supported apps.

                      All plans

                      Deputy

                      Sync staff Clock On/Off times to Deputy as timesheets.

                      All plans

                      Apple CarPlay

                      See your schedule, call clients, send On-the-Way texts & navigate to jobs from your vehicle’s screen.

                      All plans

                      Third Party Add-ons

                      Access a range of Free & Paid add-ons by Developer Partners, and extend ServiceM8's functionality.

                      Starter

                      API Acess

                      Our REST API allows developers to hook into ServiceM8 and connect it to third-party applications.

                      Starter

                      Security

                      Two Step Authentication

                      Activate additional business protection, with codes sent to your phone to log in or perform certain actions.

                      All plans

                      Account Activity Log

                      Review account access & significant actions over the last 90 days for any unusual or suspicious activity.

                      All plans

                      Phone

                      ServiceM8 Phone

                      A smart phone system designed for trades & services. Provide great service, streamline call workflows & drive productive outcomes from phone enquiries.

                      From
                      $19/mo

                      Caller ID

                      Greet clients by name, and instantly see their active quotes & work orders on screen.

                      All plans

                      Remote Working

                      Route business calls to multiple staff members, anywhere, simultaneously.

                      All plans

                      Mobile & Desktop

                      Make and receive calls from anywhere, on iPhone, iPad, or Mac/PC.

                      All plans

                      Recording & Transcription

                      Automatically record and transcribe phone calls to the client's job card, where you can review anytime.

                      All plans

                      Call Groups

                      Set a Primary group of staff to route calls to, and a Secondary group as a backup.

                      All plans

                      After Hours Call Routing

                      Automatically divert calls after hours to the team member On Call, or a custom voicemail message.

                      All plans

                      Unlimited Users

                      ServiceM8 Phone comes at a single, affordable monthly price for your business — no 'per-user' fees.

                      All plans

                      3-month Free Trial

                      Try ServiceM8 Phone free for 3 months with any standard ServiceM8 subscription.

                      All plans

                      Get all the Essentials, in Every Plan

                      All plans come with everything you need to streamline your trade or service business. View the full feature list.

                      Job Cards

                      View client details & job requirements, anywhere.

                      Scheduling

                      Schedule jobs on the go. Changes automatically notify staff.

                      Quoting & Invoicing

                      Create professional quotes & invoices, on site.

                      Full Client History

                      See a full history of work done for every client, including notes, photos, emails & messages.

                      Online Bookings

                      Allow clients to get an instant price, select a time, then book a service with your business.

                      Card Payments

                      Take payment on site in the app, or send clients a link to pay online.

                      CRM Automation

                      Send booking confirmations, follow up quotes & chase payments, automatically.

                      Accounting Integrations

                      Sync clients, items, invoices, and payments with your accounting package.

                      Reporting

                      Know your numbers with simple job, productivity & revenue reports.

                      AI Writing Helper

                      Auto-draft professional email & texts to clients in seconds.

                      AI Quote & Invoice

                      Auto-draft a description & the job's billing items in seconds.

                      AI Smart Assistant

                      Get your own voice assistant to action tasks & get answers.

                      Upgrade to Powerful Solutions

                      Level up with these high-impact add-ons, available in certain plans.

                      AI Smart Helper

                      All Plans

                      Take your productivity & professionalism to the next level with your own Smart Helper, who can draft emails & texts to clients, revise messages, generate full quotes & invoices, summarise jobs & action tasks — in seconds.

                      Recurring jobs

                      All Plans

                      Simplify repeat work, contracts or maintenance.

                      Create a job once and set it to re-create and schedule itself over time, automatically. If the booking isn’t confirmed, you can set reminders instead.

                      Creating a new recurring job in ServiceM8

                      Progress Invoicing

                      Starter

                      Invoice clients for deposits and progress payments, quickly and easily. Ensure larger jobs don’t drain your cash-flow and provide clients the option of smaller payments.

                      Creating a partial invoice in ServiceM8

                      Asset Management

                      Growing

                      A powerful tool for businesses which install, service or inspect any kind of appliance, equipment, installation, device or machinery. Catalogue the details and location, then record and track each asset’s service history.

                      ServiceM8 Asset Management feature on iPhones

                      Electronic Forms

                      Growing

                      Complete any kind of report, procedure, or certificate of compliance in the field. Simply working through a list of questions, you can generate professional PDF documents on site.

                      Build your own Forms, buy pre-made from the Form Store, or engage a ServiceM8 Partner to design custom forms for your business.

                      ServiceM8 job safety analysis form on iPhone and iPad

                      Bundles

                      Growing

                      Streamline and systemise your pricing, quoting & invoicing. Combine several items of labour, materials or services into a preset ‘bundle’, with a single description for clients to see on your quotes & invoices.

                      ServiceM8 Bundles with preset fixed price service

                      Proposals

                      Growing

                      Create and send engaging quotes, with a rich online experience, images, and multiple choice options to give your clients more detail and control in the buying process.

                      ServiceM8 Proposals for next-level online quotes

                      Location Insights

                      Growing

                      See available property photos & floor plans for a job address. Take a virtual site visit and get an instant idea of the property you’re dealing with, provide great service & work remotely with clients.

                      Location Insights property photos and information in job card

                      Inbox

                      Growing

                      Get an email address for your ServiceM8 account, and easily convert emails into new job cards for action. All info & attachments are saved to the job.

                      Receive PDF work orders? ServiceM8 can scan the PDF & pre-fill the job card with the job contact, work required & purchase order number.

                      A client email in the ServiceM8 Inbox

                      Job Costing

                      Premium

                      Get an instant gauge on how profitable a job will be while quoting, then how much you made after the job's done.

                      Avoid under-quoting, check you're charging for labour correctly, and understand profitability of different job types.

                      ServiceM8 Job costing breakdown

                      Markup Billing

                      Premium

                      Easily view cost per billable item, and adjust markup where needed, without affecting the saved item or other jobs.

                      Percentage Markup column in job card online

                      Knowledge

                      Premium

                      Capture know-how, tips & procedures in the form of Videos or Articles, accessible on site with the ServiceM8 app.

                      Knowledge empowers your team with a 'just in time' resource to search for answers while on the job, improving staff independence, efficiency & job outcomes.

                      ServiceM8 Knowledge feature on iPhones

                      Pricing & Plans

                      What happens if we go over the number of jobs included in our plan?

                      It's OK! You’ll still be able to create new jobs and work as normal for another 7 days. If your monthly plan resets in that time, your job credits will reset, otherwise you’ll be prompted to upgrade your plan.

                      Which features come with each plan?

                      Every ServiceM8 plan includes all the essentials, including job cards, scheduling, quotes, invoices, email & SMS, mobile payments, and accounting integrations. However, there are some really powerful features which are only available on certain plans, such as electronic Forms. Check out the plan comparison table. We’ve built and priced our plans to be incredible value for the benefits ServiceM8 brings. If there’s an add-on in a higher plan that you’d like (but you don't need more job credits), upgrading to benefit from that feature alone will still deliver great value for money for your business.

                      Can I really use ServiceM8 for free?

                      Yes! The Free Plan is completely free for solo operators. This plan provides the necessary tools to efficiently manage up to 30 jobs a month. You can create jobs, send quotes and invoices, as well as manage your clients and schedule with ease. Additionally, you can earn unlimited bonus jobs by simply accepting card payments. Learn more about the ServiceM8 Free plan.

                      What access do I get in trial mode?

                      You’ll get full access to all features during your free trial, so you can properly try ServiceM8 in your business to learn if we’re the right fit.

                      If we go ahead, are we locked into a plan?

                      There are no lock-ins with ServiceM8’s pricing. You can upgrade and downgrade between plans at any time. Any credit from your previous plan will be put toward your new plan on a pro-rata basis.

                      Is ServiceM8’s price per user?

                      No — we don't charge per user! The only plan which limits the number of users you can have is the Free plan, to help sole traders get started. Once you have a team and upgrade to a paid plan, you can set up as many user logins as required.

                      Why does each plan include SMS messages?

                      You can SMS (text) clients straight from their job card in ServiceM8, in the app & online. This makes it easy for everyone in your team to provide great customer service, while storing all communication with the client with the rest of their job history, in one place.

                      Each plan includes a number of 'jobs'. What does this mean?

                      These are “job credits” — every time you create a new job card, it uses a job credit. For example, with the Growing plan, you can create 150 new jobs each month. Jobs can start out as a Quote, or a Work Order. If a Quote is accepted and you change its status to a Work Order, it won't consume another job credit.

                      Do I need to enter credit card details to trial?

                      No. You can create an account and trial ServiceM8 for 14 days, free. You only need to provide payment details if you want to go ahead and subscribe to a plan.

                      What happens if we go over the SMS’s included in our plan?

                      There is a standard SMS 'overage' fee per SMS sent over your plan's monthly SMS cap. View the Plan Comparison table for more info.

                      Which plan should I choose if I want to fill reports & certificates on site e.g. JSA, SWMS & certificates of compliance?

                      To fill in electronic forms, reports & certificates on site with the ServiceM8 app, you’ll want the Growing plan (or higher), which comes with the Forms Add-on. ‍Forms are very customisable to your requirements. You can engage a ServiceM8 Partner to build forms to suit your business/industry, or buy them ready-to-use from the Form Store.

                      Do you charge in South African rand?

                      Yes, in South Africa our pricing is in ZAR.

                      Getting Started

                      Can I get a demo?

                      For a great overview of ServiceM8, check out our Introduction, Demo & FAQ videos.

                      I want to get started on my own, what’s the first step?

                      Check out our Getting Started Guide for tips on basic setup & how to trial ServiceM8. This then transitions to our Learning Roadmap videos you & your team can watch to learn all the basics.

                      Do I need a credit card to sign up?

                      No. You'll have 14 days to try ServiceM8 free.

                      If we're the right fit for your business, payment is accepted by credit or debit card (online), or via In-App Purchase with your Apple ID.

                      What are the setup options?

                      We have self-serve resources you can follow to DIY. Or, you can pay a ServiceM8 Partner to set up your account, customise templates, create forms & more.

                      Find a local ServiceM8 Partner.

                      What are the options for getting started?

                      There are two main options to get started: 1) you can DIY with our self-serve learning resources, or 2) you can pay one of our independent ServiceM8 Partners to set up your account, create forms, train your team & more.

                      Some/all of our team have Android devices, can we use ServiceM8?

                      Not on Android devices, no. ServiceM8 is powerful because our mobile app is 100% made for iOS, so your field staff will need iPhones or cellular iPads. To really optimise your field-based business, your team needs exceptional mobile technology!‍

                      See why ServiceM8 is a more powerful solution because we’re Apple only.

                      Also be sure to check out our Upgrade to iPhone offer!

                      What support is available if I have questions?

                      We have 24/7 chat & email support — you can start a chat right here on the website, or send us an email at support@servicem8.com

                      Promotions & Offers

                      Can you help our business invest in iPhones?

                      Yes. We've created the ServiceM8 Small Business Fund to help tradies & service businesses invest in quality iPhones & ServiceM8. But only while funds last!

                      Check out our Upgrade to iPhone offer.

                      Do you give a discount for new businesses just starting out?

                      Yes! We back small business, so if yours is less than 2 years old, check out our New Business Offer.

                      Can you help me get started with a ServiceM8 expert?

                      Yes! If you're thinking of engaging one of our independent ServiceM8 Partners for setup & training, we've got an awesome offer to help you save money while getting expert help. Check out the Setup & Training Rebate.

                      Try ServiceM8 Free

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                      ServiceM8 on iPad and iPhone