"What attracted us to ServiceM8 the most was probably how easy it was to set up. To be honest, it took us no more than 2 hours to set up."
"What attracted us to ServiceM8 the most was probably how easy it was to set up. To be honest, it took us no more than 2 hours to set up."
Prowater Plumbing is a plumbing maintenance business servicing Melbourne’s eastern suburbs. Servicing domestic, commercial & real-estate clients, Prowater Plumbing offers a wide range of specialist plumbing and maintenance solutions and pride themselves on delivering a high level of service for every single client (prowaterplumbing.com.au).
Feeling like they needed to put some systems in place for their business & staff, directors Grant Cochrane & Jason Harris made the change to ServiceM8. Since implementation, ServiceM8 has streamlined the process between logging and invoicing jobs, improved cash flow and changed how staff communicate and work as a team, helping Prowater Plumbing deliver the great customer service they’re known for.
"It has made our guys in the field more efficient, saving at least 10-15% per technician, and we’re still progressing."
"ServiceM8 has helped us with efficiencies, but not only that, it has helped us grow the business by around 25%."
"With ServiceM8 we no longer struggle in the ‘paper war’. Our guys aren’t sitting in the smoko room filling out mountains of paperwork."
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