Refrigeration
Melbourne, Australia

Podger Air-conditioning and Refrigeration

"Whoever claims ‘there aren’t enough hours in the day’ needs ServiceM8 because my business is more efficient and more profitable than ever."

Dean Phillips

Top 3 Features

User Friendly 

The program is so easy to use and set up.

History 

All jobs and records that we have ever worked on are stored in a secure cloud of information which all of our staff can view.

Templates 

The pre-created templates help us with recurring jobs. We don’t have to search high and low for quotes, re-insert customer information, or even struggle to put together a quick professional invoice.

Tell us about your business.

For 30 years, Podger Air Conditioning & Refrigeration have specialized in appliance maintenance. We were looking to make a change to electronic invoicing, but lacked knowledge of what program to use.

About a year ago, a neighbour who is in IT suggested 2 different programs for us to use, ServiceM8 being one of them. We downloaded the App, and have never looked back. Implementing it into our everyday business was a cinch, and one of the best business decisions we’ve made. I’ve also been really impressed with the help from IT support. Any little hiccups we have along the way the boys are on to it straight away.

Has ServiceM8 brought about time efficiencies?

The guys can send out invoices straight away. There’s no need to look up prices because they are all saved on our database and generated automatically. ServiceM8 allows for everyone to track the progress of jobs which provides our business with more organisation overall.

How has ServiceM8 enhanced your business?

The App has drastically cut down our admin time in terms of time spent on invoicing. It has also reduced overall costs because we no longer require the use of an invoice book. ServiceM8 gives our business the ability to be paper free. No more paper trails to chase up, and no job gets left behind.