"We are still learning and using more functions on a weekly basis. We are improving our business every day by using ServiceM8."
I can display all work orders and quotes on a real-time map.
With ServiceM8 I have the ability to attach photos of a particular job and send them directly to the client. No hassle and no worries because all photos are saved in the job diary.
Using the App I am able to invoice the job to my client on site after the job is completed.
Tell us about your business.
Perth Tree Services is a family owned and run business providing WA with 40 years of excellent workmanship and customer service.
I was searching for an iPhone and iPad app that could help with quoting, invoicing and scheduling jobs. I wanted to have a program that was compatible with MYOB, and live between office and technicians on the road.
I found about 3-4 programs. And I chose ServiceM8 specifically because of their website slogan “Our job is to help you do it” The ServiceM8 team personally helped us get our account up and running. And with their assistance, I am now able to use the app to achieve my business goals.
Has ServiceM8 brought about time efficiencies?
I spend an extra 5 minutes on the job upfront by filling out client/job information, and save myself two hours of paperwork at night at home. ServiceM8 gives me more time to spend with my family.
How has ServiceM8 enhanced your business?
The app has drastically improved our productivity. For example, when I am unable to be onsite, I use the diagram and photo function to demonstrate what work needs to be done by the onsite crew. With the photos and diagram map my crew know exactly what to do and where to go. All information is in one place and attached to the job.