"ServiceM8 now is an integral part of our business. I don’t think we could ever go back to doing things the way we were, that’s for sure. I couldn’t see us doing it any other way now."
Lloyd Plumbing is a plumbing business in Diamond Creek, Victoria, founded in 1982.
Experienced in all aspects of plumbing maintenance, roofing and new home plumbing projects, Lloyd Plumbing serves a range of residential, commercial, school and real estate clients.
Having run the business with paper-based systems to record client and job details for several years, Andrea & Dean Dynon realised they needed a job management system to manage day-to-day jobs coming in, quoting, invoicing and team communication. ServiceM8 Partner Tradie Support Services helped the Lloyd Plumbing team make the change, and now, ServiceM8 is an integral part of how they operate.
"We’re a small family business, and who doesn't want more time to be able to proportion your day accordingly, spend more time with the children and not be chasing people? "
"ServiceM8’s cut down on time, it’s created efficiency for our business, it’s created better communication for our staff, and it’s also cut down a lot of costs. It’s invaluable."
"ServiceM8 has helped us with efficiencies, but not only that, it has helped us grow the business by around 25%."