Communications
Sydney, Australia

ICOZ Antennas

"ServiceM8 is my solution to keeping track of all jobs and workers."

Heinrich Saayman

Top 3 Features

Easy to Use

The App was extremely easy to implement into my business.

History

All information about a job is stored online and is easily accessible by everyone. The App even eliminates the need for an expensive digital camera as I can simply use my phone!

Job Dispatch Board

Now I can keep track of all workers and allocate immediate jobs based on their GPS location.

Tell us about your business and why you decided to try ServiceM8?

ICOZ TV is an experienced and professional Digital Integrator.  Our aim is to make the move to IPTV or Digital TV as easy as possible for our customers. We primarily perform services on a commercial basis; such as hospitals and hotels.

I was searching the Web for programs or Apps that allowed me to keep track of all my jobs and current location of employees. I found ServiceM8 using Google and decided to give it a try.

I have been using ServiceM8 for about four years now, and I couldn’t be more satisfied.

Has ServiceM8 brought about time efficiencies?

Yes, in all areas of my business. For instance, I don’t waste any time with folders and countless sheets of papers for reports. ServiceM8 stores all of that information for me. I don’t have to carry around a camera, or upload the photos later in the office to my computer. I can literally document everything associated with a specific job using my phone or iPad on site.

ServiceM8 has definitely reduced our admin time as a direct result of its paperless functionality. For example, our office admin was spending hours duplicating work reports and customer information. With the App, all job information is saved and easy to access by any staff member.

How has ServiceM8 enhanced your business?

All reports and job-related work is done on site and immediately saved to file. No paper needed, and no duplication of work. The App has given me the ability to save time and money, resulting in a more profitable business.