"This is the best app we've ever had. I really, really enjoy it. That's why we've had it so long, because it just works for us."
Lightning Glassworks & Screens is a window & door repair company specializing in glass & screen repairs, replacements & installations for residential and commercial clients in Denver and Colorado Springs.
Established by Marshall Bradshaw over 30 years ago, Lightning Glassworks & Screens continues to be family owned and operated, and pride themselves on their efficiency, honesty, and quality craftsmanship.
As they continued to grow, the Lightning Glassworks family realized their paper-based systems for keeping track of measurements, jobs, clients, parts and invoices weren’t cutting it, and they needed a better solution to build on their reputation for speed, efficiency and service.
After discovering ServiceM8 on the App Store in 2017, Lightning Glassworks & Screens now manage their jobs, staff & client communications in the cloud — technicians can get scheduling updates instantly, see job details, record measurements, keep clients informed, take contactless payment and issue invoices on site, with ServiceM8.
"There isn't an area of admin which ServiceM8 has not helped in, from bookings, scheduling and correspondence to accounts and record keeping."
"ServiceM8 now is an integral part of our business. I don’t think we could ever go back to doing things the way we were, that’s for sure. I couldn’t see us doing it any other way now."
"I used to spend 2 hours on each site inspection & another hour on reports. Now I save time by starting reports wherever, whenever."