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Launch Special Offer

Celebrating the release of ServiceM8 11
Ends 11 October!

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Lite

$
9
/mo
30% off for 6 months
$
6.30
/mo
$9/mo
50% off for 6 months
$
4.50
/mo
$9/mo
    Good for sole traders
      Unlimited Users
      15 new Jobs per month
      + Job Cards
      + Scheduling
      + Quoting & Invoicing
      + Mobile Payments
      + Client History
      + More

      Starter

      $
      29
      /mo
      30% off for 6 months
      $
      20.30
      /mo
      $29/mo
      50% off for 6 months
      $
      14.50
      /mo
      $29/mo
        Good for new businesses
          Unlimited Users
          50 new Jobs per month
          All 'Lite' features
          + Partial/Progress Invoices
          + Recurring Jobs

          Growing

          $
          79
          /mo
          30% off for 6 months
          $
          55.30
          /mo
          $79/mo
          50% off for 6 months
          $
          39.50
          /mo
          $79/mo
            Good for growing small businesses
              Unlimited Users
              150 new Jobs per month
              All 'Starter' features
              + Asset Management
              + Forms & Certificates
              + Bundles
              + Location Insights
              + ServiceM8 Inbox

              Premium

              $
              149
              /mo
              30% off for 6 months
              $
              104.3
              /mo
              $149/mo
              50% off for 6 months
              $
              74.50
              /mo
              $149/mo
                Good for established businesses
                  Unlimited Users
                  500 new Jobs per month
                  All 'Growing' features
                  + Job Costing
                  + Markup Billing
                  + Knowledge

                  Premium Plus

                  $
                  349
                  /mo
                  30% off for 6 months
                  $
                  244.3
                  /mo
                  $349/mo
                  50% off for 6 months
                  $
                  174.50
                  /mo
                  $349/mo
                    All features & 1500 jobs/month!
                      Unlimited Users
                      1500+ new Jobs/month
                      All 'Premium' features
                      + Branded SMS

                      Lite

                      $
                      9
                      /mo
                      30% off for 6 months
                      $
                      6.30
                      /mo
                      $9/mo
                        All the essentials. Good for sole traders.
                          Unlimited Staff
                          15 new Jobs per month

                          Starter

                          $
                          29
                          /mo
                          30% off for 6 months
                          $
                          20.30
                          /mo
                          $29/mo
                            Start your business with a smart system in place.
                              Unlimited Staff
                              50 new Jobs per month
                              All 'Lite' features
                              + Progress Invoicing
                              + Recurring Jobs

                              Growing

                              $
                              79
                              /mo
                              30% off for 6 months
                              $
                              55.30
                              /mo
                              $79/mo
                                Keep up with growth & unlock powerful Forms.
                                  Unlimited Staff
                                  150 new Jobs per month
                                  All 'Starter' features
                                  + Asset Management
                                  + Electronic Forms
                                  + Inbox

                                  Premium

                                  $
                                  149
                                  /mo
                                  30% off for 6 months
                                  $
                                  104.3
                                  /mo
                                  $149/mo
                                    Streamline high job turnover & transform how you work.
                                      Unlimited Staff
                                      500 new Jobs per month
                                      All 'Growing' features
                                      + Job Profitability
                                      + Margin Billing
                                      + Knowledge

                                      Prices for

                                      Prices are in AUD and include GST

                                      All Essential Features.
                                      In Every Plan.

                                      Job cards, scheduling, quotes, invoices & payments. From $9/month.

                                      Top of job card on ServiceM8 iPhone app

                                      Job Cards

                                      View client details & job requirements, anywhere.

                                      Jobs on a ServiceM8 schedule

                                      Scheduling

                                      Schedule jobs on the go. Changes automatically notify staff.

                                      A PDF invoice in ServiceM8

                                      Quoting & Invoicing

                                      Create professional quotes & invoices, on site.

                                      Part of a client's job history in ServiceM8

                                      Full Client History

                                      See a full history of work done for every client, including notes, photos, emails & messages.

                                      An online booking page hosted by ServiceM8

                                      Online Bookings

                                      Allow clients to get an instant price, select a time, then book a service with your business.

                                      Entry of credit card payment details

                                      Card Payments

                                      Take payment on site in the app, or send clients a link to pay online.

                                      Stylised lightning bolt on orange background

                                      CRM Automation

                                      Send booking confirmations, follow up quotes & chase payments, automatically.

                                      Accounting package logos

                                      Accounting Integrations

                                      Sync clients, items, invoices, and payments with your accounting package.

                                      Chat bubble

                                      24/7 Support

                                      Email or live chat with real people, anytime.

                                      Recurring jobs

                                      Starter

                                      Simplify repeat work, contracts or maintenance.

                                      Create a job once and set it to re-create and schedule itself over time, automatically. If the booking isn’t confirmed, you can set reminders instead.

                                      Creating a new recurring job in ServiceM8

                                      Progress Invoicing

                                      Starter

                                      Invoice clients for deposits and progress payments, quickly and easily. Ensure larger jobs don’t drain your cash-flow and provide clients the option of smaller payments.

                                      Creating a partial invoice in ServiceM8

                                      Asset Management

                                      Growing

                                      A powerful tool for businesses which install, service or inspect any kind of appliance, equipment, installation, device or machinery. Catalogue the details and location, then record and track each asset’s service history.

                                      ServiceM8 Asset Management feature on iPhones

                                      Electronic Forms

                                      Growing

                                      Complete any kind of report, procedure, or certificate of compliance in the field. Simply working through a list of questions, you can generate professional PDF documents on site.

                                      Build your own Forms, buy pre-made from the Form Store, or engage a ServiceM8 Partner to design custom forms for your business.

                                      ServiceM8 job safety analysis form on iPhone and iPad

                                      Bundles

                                      Growing

                                      Streamline and systemise your pricing, quoting & invoicing. Combine several items of labour, materials or services into a preset ‘bundle’, with a single description for clients to see on your quotes & invoices.

                                      ServiceM8 Bundles with preset fixed price service

                                      Location Insights

                                      Growing

                                      See available property photos & floor plans for a job address. Take a virtual site visit and get an instant idea of the property you’re dealing with, provide great service & work remotely with clients.

                                      Location Insights property photos and information in job card

                                      Inbox

                                      Growing

                                      Get an email address for your ServiceM8 account, and easily convert emails into new job cards for action. All info & attachments are saved to the job.

                                      Receive PDF work orders? ServiceM8 can scan the PDF & pre-fill the job card with the job contact, work required & purchase order number.

                                      A client email in the ServiceM8 Inbox

                                      Job Profitability

                                      Premium

                                      Get an instant gauge on how profitable a job will be while quoting, then how much you made after the job's done.

                                      Avoid under-quoting, check you're charging for labour correctly, and understand profitability of different job types.

                                      ServiceM8 Job costing breakdown

                                      Markup Billing

                                      Premium

                                      Easily view cost per billable item, and adjust markup where needed, without affecting the saved item or other jobs.

                                      Percentage Markup column in job card online

                                      Knowledge

                                      Premium

                                      Capture know-how, tips & procedures in the form of Videos or Articles, accessible on site with the ServiceM8 app.

                                      Knowledge empowers your team with a 'just in time' resource to search for answers while on the job, improving staff independence, efficiency & job outcomes.

                                      ServiceM8 Knowledge feature on iPhones

                                      "ServiceM8 now is an integral part of our business. I don’t think we could ever go back to doing things the way we were, that’s for sure. I couldn’t see us doing it any other way now."

                                      Dean Dynon
                                      Lloyd Plumbing logo

                                      "What attracted us to ServiceM8 the most was probably how easy it was to set up. To be honest, it took us no more than 2 hours to set up."

                                      Grant Cochrane
                                      Prowater Plumbing logo

                                      "In the middle of a global pandemic, I had to go overseas. With ServiceM8, I was still able to run the day-to-day of my business from the other side of the world."

                                      Alan Collins
                                      Westcork Electrical logo

                                      "There isn't an area of admin which ServiceM8 has not helped in, from bookings, scheduling and correspondence to accounts and record keeping."

                                      Brenda Bagshaw
                                      Attention to Detail logo

                                      What's different about ServiceM8's pricing?

                                      ServiceM8's pricing is made for small businesses — whatever stage you’re at. 

                                      Our pricing plans are based on value. We don’t charge ‘per user’, squeezing your wallet right when you add a team member!

                                      With ServiceM8 you pay a single monthly price for your business. 

                                      We base our plans on the number of jobs you create, because we see this as a key metric of your productivity, revenue, and success. Our plans support where you’re at right now, and deliver even more value as you upgrade and your business grows. 

                                      For Example: Have a team of 5 staff, and do over 100 jobs/month? Choose ServiceM8’s Growing plan and pay $79 per month, TOTAL. You’ll get 150 job credits and powerful features like electronic Forms & Asset Management.
                                       
                                      Other software charges up to $30, $40, even $50 PER USER — you do the maths.

                                      ServiceM8’s pricing supports small business, and offers incredible value for money for the benefits it brings. You'll look back and think your ServiceM8 plan is worth every cent, a thousand times over!

                                      Launch Special Offer

                                      Get the Launch Offer!

                                      To redeem, log into your trial ServiceM8 account via web browser on your computer, then click 'Get Offer' below. Ends 11 October!

                                      Get Offer

                                      Frequently Asked Questions

                                      Is ServiceM8’s price per user? 

                                      No! The price of each ServiceM8 plan is a single price for your business, per month. Our plans are based on value, not on how many users you need. You can set up as many user logins as required.

                                      Each plan includes a number of 'jobs'. What does this mean?

                                      These are “job credits” — every time you create a new job card, it uses a job credit. For example, with the Growing plan, you can create 150 new jobs each month.

                                      Jobs can start out as a Quote, or a Work Order. If a Quote is accepted and you change its status to a Work Order, it won't consume another job credit.

                                      Why does each plan include SMS messages?

                                      You can SMS (text) clients straight from their job card in ServiceM8, in the app & online. This makes it easy for your team to provide great customer service, while storing all communication with the client with the rest of their job history, in one place.

                                      Which features come with each plan?

                                      Every ServiceM8 plan includes all the essentials, including job cards, scheduling, quotes, invoices, email & SMS, mobile payments, and accounting integrations.

                                      However, there are some really powerful features which are only available on certain plans, such as electronic Forms. Check out the plan comparison table above.

                                      We’ve built and priced our plans to be incredible value for the benefits ServiceM8 brings. If there’s an add-on in a higher plan that you’d like (but you don't need more job credits), upgrading to benefit from that feature alone will still deliver great value for money for your business.

                                      Which plan should I choose if I want to fill reports & certificates on site e.g. JSA, SWMS & certificates of compliance?

                                      To fill in electronic forms, reports & certificates on site with the ServiceM8 app, you’ll want the Growing plan (or higher), which comes with the Forms Add-on. 

                                      Forms are very customisable to your requirements. You can engage a ServiceM8 Partner to build forms to suit your business/industry, or buy them ready-to-use from the Form Store.

                                      Do I need to enter credit card details to trial?

                                      No. You can create an account and trial ServiceM8 for 14 days, free. You only need to provide payment details if you want to go ahead and subscribe to a plan. 

                                      What access do I get in trial mode?

                                      You’ll get full access to all features during your free trial, so you can properly try ServiceM8 in your business to learn if we’re the right fit.

                                      Some/all of our team have Android devices, can we use ServiceM8?

                                      Not on Android devices, no. ServiceM8 is powerful because our mobile app is 100% made for iOS, so your field staff will need iPhones or cellular iPads. To really optimise your field-based business, your team needs exceptional mobile technology!

                                      See why ServiceM8 is a more powerful solution because we’re Apple only.

                                      Can you help our business invest in iPhones?

                                      Yes. We've created the ServiceM8 Small Business Fund to help tradies & service businesses invest in quality iPhones & ServiceM8. While funds last!

                                      Check out our Upgrade to iPhone offer.

                                      If we go ahead, are we locked into a plan?

                                      There are no lock-ins with ServiceM8’s pricing. You can upgrade and downgrade between plans at any time. Any credit from your previous plan will be put toward your new plan on a pro-rata basis.

                                      What happens if we go over the number of jobs included in our plan?

                                      It's OK! You’ll still be able to create new jobs and work as normal for another 7 days. If your monthly plan resets in that time, your job credits will reset, otherwise you’ll be prompted to upgrade your plan. 

                                      What happens if we go over the SMS’s included in our plan?

                                      If you exceed the number of text credits included in your monthly plan, we’ll keep sending your texts as normal at a rate of 10c per SMS credit over your quota, which will be added to your next invoice.

                                      Can I get a demo?

                                      For a great overview of ServiceM8, check out our Introduction, Demo & FAQ videos.

                                      What are the options for getting started?

                                      There are two main options to get started: 1) you can DIY with our self-serve learning resources, or 2) you can pay one of our independent ServiceM8 Partners to set up your account, create forms, train your team & more. 

                                      I want to get started on my own, what’s the first step?

                                      Check out our Getting Started Guide for tips on basic setup & how to trial ServiceM8. This then transitions to our Learning Roadmap videos you & your team can watch to learn all the basics.

                                      Can I get tailored setup & training?

                                      Yes. We have a network of independent ServiceM8 Partners around Australia, offering both in person and remote setup and training services.

                                      Engaging a Partner will save you time, streamline setup, and add a lot of value to your ServiceM8 implementation. 

                                      Check out the ServiceM8 Partner Directory to browse and contact a Partner near you. You can also request a 15-min free call from a Partner in the Home tab of your online dashboard.

                                      Do you give a discount for new businesses just starting out?

                                      Yes! We back small business, so if yours is less than 2 years old, check out our New Business Offer.

                                      Do you charge in Australian dollars?

                                      Yes, in Australia our pricing is in AUD and includes GST.

                                      What support is available if I have questions?

                                      We have 24/7 chat & email support — you can start a chat right here on the website, or send us an email at support@servicem8.com

                                      Try ServiceM8 Free

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