Prices are in AUD and include GST
All plans come with everything you need to streamline your trade or service business.
View client details & job requirements, anywhere.
Schedule jobs on the go. Changes automatically notify staff.
Create professional quotes & invoices, on site.
See a full history of work done for every client, including notes, photos, emails & messages.
Allow clients to get an instant price, select a time, then book a service with your business.
Take payment on site in the app, or send clients a link to pay online.
Send booking confirmations, follow up quotes & chase payments, automatically.
Sync clients, items, invoices, and payments with your accounting package.
Know your numbers with simple job, productivity & revenue reports.
Auto-draft professional email & texts to clients in seconds.
Auto-draft a description & the job's billing items in seconds.
Get your own voice assistant to action tasks & get answers.
Level up with these high-impact add-ons, available in certain plans.
Take your productivity & professionalism to the next level with your own Smart Helper, who can draft emails & texts to clients, revise messages, generate full quotes & invoices, summarise jobs & action tasks — in seconds.
Simplify repeat work, contracts or maintenance.
Create a job once and set it to re-create and schedule itself over time, automatically. If the booking isn’t confirmed, you can set reminders instead.
Invoice clients for deposits and progress payments, quickly and easily. Ensure larger jobs don’t drain your cash-flow and provide clients the option of smaller payments.
A powerful tool for businesses which install, service or inspect any kind of appliance, equipment, installation, device or machinery. Catalogue the details and location, then record and track each asset’s service history.
Complete any kind of report, procedure, or certificate of compliance in the field. Simply working through a list of questions, you can generate professional PDF documents on site.
Build your own Forms, buy pre-made from the Form Store, or engage a ServiceM8 Partner to design custom forms for your business.
Streamline and systemise your pricing, quoting & invoicing. Combine several items of labour, materials or services into a preset ‘bundle’, with a single description for clients to see on your quotes & invoices.
Create and send engaging quotes, with a rich online experience, images, and multiple choice options to give your clients more detail and control in the buying process.
See available property photos & floor plans for a job address. Take a virtual site visit and get an instant idea of the property you’re dealing with, provide great service & work remotely with clients.
Get an email address for your ServiceM8 account, and easily convert emails into new job cards for action. All info & attachments are saved to the job.
Receive PDF work orders? ServiceM8 can scan the PDF & pre-fill the job card with the job contact, work required & purchase order number.
Get an instant gauge on how profitable a job will be while quoting, then how much you made after the job's done.
Avoid under-quoting, check you're charging for labour correctly, and understand profitability of different job types.
Easily view cost per billable item, and adjust markup where needed, without affecting the saved item or other jobs.
Capture know-how, tips & procedures in the form of Videos or Articles, accessible on site with the ServiceM8 app.
Knowledge empowers your team with a 'just in time' resource to search for answers while on the job, improving staff independence, efficiency & job outcomes.
A smart phone system for tradies & services. Dial clients directly from their job card, enhancing customer service and workflow management.
With caller ID, every conversation is personal and efficient. Plus, all your calls are recorded and transcribed, providing a complete record along with each job for top-notch quality assurance.
"ServiceM8 now is an integral part of our business. I don’t think we could ever go back to doing things the way we were, that’s for sure. I couldn’t see us doing it any other way now."
"What attracted us to ServiceM8 the most was probably how easy it was to set up. To be honest, it took us no more than 2 hours to set up."
"In the middle of a global pandemic, I had to go overseas. With ServiceM8, I was still able to run the day-to-day of my business from the other side of the world."
"There isn't an area of admin which ServiceM8 has not helped in, from bookings, scheduling and correspondence to accounts and record keeping."
It's OK! You’ll still be able to create new jobs and work as normal for another 7 days. If your monthly plan resets in that time, your job credits will reset, otherwise you’ll be prompted to upgrade your plan.
Every ServiceM8 plan includes all the essentials, including job cards, scheduling, quotes, invoices, email & SMS, mobile payments, and accounting integrations. However, there are some really powerful features which are only available on certain plans, such as electronic Forms. Check out the plan comparison table. We’ve built and priced our plans to be incredible value for the benefits ServiceM8 brings. If there’s an add-on in a higher plan that you’d like (but you don't need more job credits), upgrading to benefit from that feature alone will still deliver great value for money for your business.
Yes! The Free Plan is completely free for solo operators. This plan provides the necessary tools to efficiently manage up to 30 jobs a month. You can create jobs, send quotes and invoices, as well as manage your clients and schedule with ease. Additionally, you can earn unlimited bonus jobs by simply accepting card payments. Learn more about the ServiceM8 Free plan.
You’ll get full access to all features during your free trial, so you can properly try ServiceM8 in your business to learn if we’re the right fit.
There are no lock-ins with ServiceM8’s pricing. You can upgrade and downgrade between plans at any time. Any credit from your previous plan will be put toward your new plan on a pro-rata basis.
No — we don't charge per user! The only plan which limits the number of users you can have is the Free plan, to help sole traders get started. Once you have a team and upgrade to a paid plan, you can set up as many user logins as required.
You can SMS (text) clients straight from their job card in ServiceM8, in the app & online. This makes it easy for everyone in your team to provide great customer service, while storing all communication with the client with the rest of their job history, in one place.
These are “job credits” — every time you create a new job card, it uses a job credit. For example, with the Growing plan, you can create 150 new jobs each month. Jobs can start out as a Quote, or a Work Order. If a Quote is accepted and you change its status to a Work Order, it won't consume another job credit.
No. You can create an account and trial ServiceM8 for 14 days, free. You only need to provide payment details if you want to go ahead and subscribe to a plan.
There is a standard SMS 'overage' fee per SMS sent over your plan's monthly SMS cap. View the Plan Comparison table for more info.
To fill in electronic forms, reports & certificates on site with the ServiceM8 app, you’ll want to activate the Forms add-on. Customers on all plans (even the Free plan!) can buy & use any Form on the Form Store, where you can choose from over 250 pre-made Forms for a variety of industries and business requirements. If you want to build your own Forms, or engage a ServiceM8 Partner to create custom Forms for you, you’ll want the Growing plan (or higher).
Yes, in Australia our pricing is in AUD and includes GST.
Yes, you can! Download ServiceM8 Lite for Android on Google Play.
While our full-featured app is optimised for iOS devices like iPhones and iPads, we've launched ServiceM8 Lite for Android. ServiceM8 Lite is designed for technicians, subcontractors, and temporary workers who need core job management features without the need for an iPhone. Your field staff can view their schedules, job details, complete checklists, and more with their Android devices.
To get the most out of ServiceM8’s advanced features and management capabilities, we still recommend using iPhones for your main field technicians.
Learn more about ServiceM8 Lite for Android. Be sure to check out our Upgrade to iPhone offer for an optimised experience!
Yes. We have a network of independent ServiceM8 Partners around Australia, offering both in person and remote setup and training services. Engaging a Partner will save you time, streamline setup, and add a lot of value to your ServiceM8 implementation. Check out the ServiceM8 Partner Directory to browse and contact a Partner near you. You can also request a 15-min free call from a Partner in the Home tab of your online dashboard.
For a great overview of ServiceM8, check out our Introduction, Demo & FAQ videos.
Check out our Getting Started Guide for tips on basic setup & how to trial ServiceM8. This then transitions to our Learning Roadmap videos you & your team can watch to learn all the basics.
No. You'll have 14 days to try ServiceM8 free.
If we're the right fit for your business, payment is accepted by credit or debit card (online), or via In-App Purchase with your Apple ID.
We have self-serve resources you can follow to DIY. Or, you can pay a ServiceM8 Partner to set up your account, customise templates, create forms & more.
Find a local ServiceM8 Partner.
There are two main options to get started: 1) you can DIY with our self-serve learning resources, or 2) you can pay one of our independent ServiceM8 Partners to set up your account, create forms, train your team & more.
We have 24/7 chat & email support — you can start a chat right here on the website, or send us an email at support@servicem8.com.
Yes. We've created the ServiceM8 Small Business Fund to help tradies & service businesses invest in quality iPhones & ServiceM8. But only while funds last!
Check out our Upgrade to iPhone offer.
Yes! We back small business, so if yours is less than 2 years old, check out our New Business Offer.
Yes! If you're thinking of engaging one of our independent ServiceM8 Partners for setup & training, we've got an awesome offer to help you save money while getting expert help. Check out the Setup & Training Rebate.
Yes, by progressing through the Learning Roadmap, you can unlock higher Job & SMS limits, plan upgrades, and access to higher tier Add-Ons. Learn ServiceM8 core concepts all the way to advanced features and business process enhancements, while earning great rewards for your business.
