Get professional assistance from
a local partner
Contact Me

Plans for Every Small Business

Trusted by trades & service contractors around the world to manage over $50 Billion in jobs.
Get a 14-day Free Trial

Free

$
0
/mo
    1 User
    30 Jobs per month
    10 AI uses per day
    10c per SMS
      Card Payments:
      2.10% + 30c
        All Essential Features
        AI Smart Helpers
        Recurring Jobs
        Deposits
        Purchased Forms
        Partial/Progress Invoices
        Supplier Invoice Importing
        Asset Management
        Forms & Certificates
        Proposals
        Bundles
        ServiceM8 Inbox
        Location Insights
        Job Costing
        Markup Billing
        Knowledge
        Branded SMS

        Starter

        $
        29
        /mo
          Unlimited Users
          50 Jobs per month
          Unlimited AI uses per day
          100+ SMS per month
            Card Payments:
            1.85% + 30c
              All Essential Features
              AI Smart Helpers
              Recurring Jobs
              Deposits
              Partial/Progress Invoices
              Supplier Invoice Importing
              Purchased Forms
              Asset Management
              Forms & Certificates
              Proposals
              Bundles
              ServiceM8 Inbox
              Location Insights
              Job Costing
              Markup Billing
              Knowledge
              Branded SMS

              Growing

              $
              79
              /mo
                Unlimited Users
                150 Jobs per month
                Unlimited AI uses per day
                300+ SMS per month
                  Card Payments:
                  1.65% + 30c
                    All Essential Features
                    AI Smart Helpers
                    Recurring Jobs
                    Deposits
                    Partial/Progress Invoices
                    Supplier Invoice Importing
                    Asset Management
                    Forms & Certificates
                    Purchased Forms
                    Proposals
                    Bundles
                    ServiceM8 Inbox
                    Location Insights
                    Job Costing
                    Markup Billing
                    Knowledge
                    Branded SMS

                    Premium

                    $
                    149
                    /mo
                      Unlimited Users
                      500 Jobs per month
                      Unlimited AI uses per day
                      1000+ SMS per month
                        Card Payments:
                        1.49% + 30c
                          All Essential Features
                          AI Smart Helpers
                          Recurring Jobs
                          Deposits
                          Partial/Progress Invoices
                          Supplier Invoice Importing
                          Asset Management
                          Forms & Certificates
                          Purchased Forms
                          Proposals
                          Bundles
                          ServiceM8 Inbox
                          Location Insights
                          Job Costing
                          Markup Billing
                          Knowledge
                          Branded SMS

                          Premium Plus

                          $
                          349
                          /mo
                            Unlimited Users
                            1500+ Jobs per month
                            Unlimited AI uses per day
                            3000+ SMS per month
                              Card Payments:
                              1.49% + 30c
                                All Essential Features
                                AI Smart Helpers
                                Recurring Jobs
                                Deposits
                                Partial/Progress Invoices
                                Supplier Invoice Importing
                                Asset Management
                                Forms & Certificates
                                Purchased Forms
                                Proposals
                                Bundles
                                ServiceM8 Inbox
                                Location Insights
                                Job Costing
                                Markup Billing
                                Knowledge
                                Branded SMS

                                Prices are in AUD and include GST

                                Compare ServiceM8 Plans

                                Free
                                Starter
                                Growing
                                Premium
                                Premium Plus
                                Standard Monthly Price
                                $
                                0/mo
                                $
                                29/mo
                                $
                                79/mo
                                $
                                149/mo
                                $
                                349/mo
                                New Jobs per Month
                                30
                                50
                                150
                                500
                                1500+
                                SMS's per Month
                                0
                                100
                                300
                                1000
                                3000
                                Additional SMS
                                10c per SMS
                                10c per SMS
                                10c per SMS
                                10c per SMS
                                10c per SMS
                                Additional Jobs
                                -
                                -
                                -
                                -
                                20c per Job
                                Staff/Users
                                1
                                Unlimited
                                Unlimited
                                Unlimited
                                Unlimited
                                Data Storage
                                Unlimited
                                Unlimited
                                Unlimited
                                Unlimited
                                Unlimited
                                Email & Chat Support
                                Self Serve
                                24/7
                                24/7
                                24/7
                                24/7

                                Smart Job Management

                                Free
                                Starter
                                Growing
                                Premium
                                Premium Plus
                                Scheduling

                                Schedule jobs to staff members, in the app or online. Staff are notified instantly via push notification.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Quoting & Invoicing

                                Add materials & labour to create professional quotes & invoices, then email & SMS for clients to view online.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Checklists & Tasks

                                Use smart checklists & tasks to ensure jobs are done right the first time, every time.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Photos & Videos

                                Take 'before' & 'after' photos & videos through the ServiceM8 app, instantly saved to the job's record.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Job & Client History

                                Access the full history of work done for every client, including notes, photos & messages, anywhere.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Mobile Access

                                Create & schedule jobs, email clients, quote, invoice & accept card payments, with the powerful iOS app.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Credit Card Payments

                                Take payment through the app, or send clients a link to pay online.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Online Bookings

                                Get work day or night, online. Clients can get a price, select a time, then book a service with your business.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Accounting Integrations

                                Sync clients, items, invoices, and payments with your accounting package. Save time & avoid double-entry.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Reporting

                                Know your numbers with simple job, productivity and revenue reports.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Recurring Jobs & Maintenance Scheduling

                                Create a job once and set it to re-create and schedule itself over time, automatically.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Asset Management

                                Track the details, location & service history of any kind of assets & equipment.

                                Green tick
                                Green tick
                                Green tick
                                Electronic Forms

                                Complete any kind of report, procedure or certificate, on site, then generate as a professional PDF.

                                Green tick
                                Green tick
                                Green tick

                                Communication & Service

                                On the Way SMS

                                Automatically SMS clients to notify you're on the way to the job, including an estimated time of arrival.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Track My Arrival

                                Let clients track your progress to their job address.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Booking Confirmations

                                Send clients an email or text confirmation of their booking with a single tap.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Booking Reminders

                                Set automatic emails & texts to remind clients of their upcoming booking.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Two-Way SMS

                                Send & receive client text messages through their job card, making communication easy.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Email Management

                                Send & receive client emails directly through their job card, keeping everything in one place.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Quote Follow-up

                                Follow up issued quotes with automated emails & texts to prompt clients & convert more quotes.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Quote Options

                                Produce several quote options and send a link for the client to view and choose.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Online Quote Acceptance

                                Allow your clients to view and accept your quotes online.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Electronic Signature

                                Record proof the client is happy to proceed with your quote by signing on your iPhone or iPad.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Remote Client Signature

                                Produce a PDF Quote and email it to the client for remote signature, online.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Photo Branding

                                Automatically include your business name & specific job details on photos taken through the ServiceM8 app.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Customer Feedback

                                Automate emails & texts to clients to request feedback after job completion.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Website & Email

                                Get a professional website & email address for your business in minutes (fees apply).

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Proposals

                                Create engaging proposals, with a rich online experience, images & multiple choice options.

                                Green tick
                                Green tick
                                Green tick
                                Branded SMS

                                Brand texts sent to clients through ServiceM8 with your business name.

                                Green tick
                                Green tick

                                Team Management

                                Staff GPS & Status

                                View live staff locations, ETA's & job progress as technicians navigate to jobs & check in on arrival.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Urgent Dispatch

                                Allocate urgent jobs efficiently by viewing staff proximity & availability, then instantly notify the best technician.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Schedule Change Notifications

                                Get instant, automatic notifications about changes to your day's schedule.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Smart Labour

                                Track and charge for time based on when you checked in to & out of the job in ServiceM8.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Auto Time Tracking

                                Let ServiceM8 automatically Clock On & Off shifts, Check In & Out of jobs throughout the day, and include travel time from your previous location, using GPS & job data.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Trip Time Tracking

                                Opt to charge for trips to suppliers, with ServiceM8 automatically tracking this time using GPS & job data.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Timesheet Export

                                Automate the export of staff shift times to your accounting package as a timesheet every week.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Staff Messaging

                                Instant-message other team members directly via the ServiceM8 app & Online Dashboard.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Activity Feed

                                Keep your team up-to-date & connected with a live activity feed, acessible in the app & online.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                ServiceM8 Network

                                Send work requests to other businesses & monitor job progress, even if they don’t use ServiceM8.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Knowledge

                                Capture business expertise, tips & procedures for technicians to view anytime in the ServiceM8 app.

                                Green tick
                                Green tick

                                Payment & Cash Flow

                                Mobile Payments

                                Accept credit & debit card payment on site, with nothing but your iPhone.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Online Card Payments

                                Email & text online invoices which clients can pay by card, or with Apple Pay.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Live Invoice Statements

                                Send clients a link to all outstanding invoices, updating as invoices are paid & new invoices added.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Automated Payment Follow-ups

                                Set automatic emails & texts to request payment of outstanding invoices.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Auto-Pay Recurring Jobs

                                Give clients with recurring jobs the option to pay their invoices automatically by card.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Job Profitability

                                Get an instant gauge on how profitable a job will be, then see how much you made after the job's done.

                                Green tick
                                Green tick
                                Markup Billing

                                Easily view cost per billable item, and adjust the percentage markup to optimise your price.

                                Green tick
                                Green tick

                                Efficiency

                                Dispatch Map

                                View staff & job locations on a map. Stay in tune & make smart decisions, without interrupting field staff.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Job Templates

                                Create preset job cards & checklists for popular job types to save time & systemise.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Email & SMS Templates

                                Use preset messages to save time & provide consistent, professional messaging to clients.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Document Scanning

                                Scan important paperwork straight into job cards as PDFs — digitally saved, forever.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Barcode Scanning

                                Scan barcoded items straight into your invoice using the ServiceM8 app's camera.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Automated Supplier Import

                                Automatically import emailed price list updates from suppliers.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Photo Markup & Diagrams

                                Mark up job photos in the ServiceM8 iPad app, or sketch diagrams. Supports use with Apple Pencil.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Integrated Navigation

                                Start turn-by-turn navigation to your next job, straight from the job card in the ServiceM8 app.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Offline Access

                                Access & use the ServiceM8 app without internet connectivity. All updates will sync when you're back in range.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Mac & PC App

                                Work faster in the office with the ServiceM8 Desktop app for your Mac or PC.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                PDF Fill-in

                                Fill or mark up forms & plans in the ServiceM8 app. Add text, shapes & annotations.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Video Transcription

                                Show, tell & write at the same time. Voice notes in videos are auto-transcribed to text.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Siri Shortcuts

                                Ask Siri to start navigating to your next scheduled job, get a job summary, send a text to the client & more.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Calendar Import

                                See technician's real availability by importing free & 'Busy' times from team members' personal calendars.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Supplier Invoice Import

                                Have supplier invoices emailed directly into a job, then add the cost to your invoice.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Progress Invoicing

                                Invoice clients for deposits and progress payments, quickly and easily.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Location Insights

                                See photos from previous jobs when creating new job cards for the same address.

                                Green tick
                                Green tick
                                Green tick
                                Inbox

                                Get an email address for your ServiceM8 account. Easily convert emails into new job cards for action.

                                Green tick
                                Green tick
                                Green tick
                                Bundles

                                Combine several items into a preset ‘bundle’, with one description for clients to see on your quotes & invoices.

                                Green tick
                                Green tick
                                Green tick

                                Connectivity

                                QuickBooks Online & Xero

                                Sync clients, items, invoices & payments to your accounting package to save time & streamline.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Mailchimp

                                Sync your ServiceM8 clients to Mailchimp to make email newsletters & marketing campaigns easy.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Zapier

                                Build customised connections between ServiceM8 and +3000 supported apps.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Deputy

                                Sync staff Clock On/Off times to Deputy as timesheets.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Apple CarPlay

                                See your schedule, call clients, send On-the-Way texts & navigate to jobs from your vehicle’s screen.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Third Party Add-ons

                                Access a range of Free & Paid add-ons by Developer Partners, and extend ServiceM8's functionality.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                API Access

                                Our REST API allows developers to hook into ServiceM8 and connect it to third-party applications.

                                Green tick
                                Green tick
                                Green tick
                                Green tick

                                Security

                                Two Step Authentication

                                Activate additional business protection, with codes sent to your phone to log in or perform certain actions.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Account Activity Log

                                Review account access & significant actions over the last 90 days for any unusual or suspicious activity.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick

                                Phone

                                ServiceM8 Phone

                                A smart phone system to provide great service, streamline call workflows & drive productive outcomes from phone enquiries.

                                From $29/mo
                                From $29/mo
                                From $29/mo
                                From $29/mo
                                From $29/mo
                                Caller ID

                                Greet clients by name, and instantly see their active quotes & work orders on screen.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Remote Working

                                Route business calls to multiple staff members, anywhere, simultaneously.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Mobile & Desktop

                                Make and receive calls from anywhere, on iPhone, iPad, or Mac/PC.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Recording & Transcription

                                Automatically record and transcribe phone calls to the client's job card, where you can review anytime.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Call Groups

                                Set a Primary group of staff to route calls to, and a Secondary group as a backup.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                After Hours Call Routing

                                Automatically divert calls after hours to the team member On Call, or a custom voicemail message.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                After Hours Call Routing

                                Automatically divert calls after hours to the team member On Call, or a custom voicemail message.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Unlimited Users

                                ServiceM8 Phone comes at a single, affordable monthly price for your business — no 'per-user' fees.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                3-month Free Trial

                                Try ServiceM8 Phone free for 3 months with any standard ServiceM8 subscription.

                                Green tick
                                Green tick
                                Green tick
                                Green tick
                                Green tick

                                Smart Job Management

                                Minimum Plan

                                Scheduling

                                Schedule jobs to staff members, in the app or online. Staff are notified instantly via push notification.

                                All plans

                                Quoting & Invoicing

                                Add materials & labour to create professional quotes & invoices, then email & SMS for clients to view online.

                                All plans

                                Checklists & Tasks

                                Use smart checklists & tasks to ensure jobs are done right the first time, every time.

                                All plans

                                Photos & Videos

                                Take 'before' & 'after' photos & videos through the ServiceM8 app, instantly saved to the job's record.

                                All plans

                                Job & Client History

                                Access the full history of work done for every client, including notes, photos & messages, anywhere.

                                All plans

                                Mobile Access

                                Create & schedule jobs, email clients, quote, invoice & accept card payments, with the powerful iOS app.

                                All plans

                                Credit Card Payments

                                Take payment through the app, or send clients a link to pay online.

                                All plans

                                Online Bookings

                                Get work day or night, online. Clients can get a price, select a time, then book a service with your business.

                                All plans

                                Accounting Integrations

                                Sync clients, items, invoices, and payments with your accounting package. Save time & avoid double-entry.

                                All plans

                                Reporting

                                Know your numbers with simple job, productivity and revenue reports.

                                All plans

                                Recurring Jobs & Maintenance Scheduling

                                Create a job once and set it to re-create and schedule itself over time, automatically.

                                All plans

                                Asset Management

                                Track the details, location & service history of any kind of assets & equipment.

                                Growing

                                Electronic Forms

                                Complete any kind of report, procedure or certificate, on site, then generate as a professional PDF.

                                Growing

                                Communication & Service

                                On the Way SMS

                                Automatically SMS clients to notify you're on the way to the job, including an estimated time of arrival.

                                All plans

                                Track My Arrival

                                Let clients track your progress to their job address.

                                All plans

                                Booking Confirmations

                                Send clients an email or text confirmation of their booking with a single tap.

                                All plans

                                Booking Reminders

                                Set automatic emails & texts to remind clients of their upcoming booking.

                                All plans

                                Two-Way SMS

                                Send & receive client text messages through their job card, making communication easy.

                                All plans

                                Email Management

                                Send & receive client emails directly through their job card, keeping everything in one place.

                                All plans

                                Quote Follow-up

                                Follow up issued quotes with automated emails & texts to prompt clients & convert more quotes.

                                All plans

                                Quote Options

                                Produce several quote options and send a link for the client to view and choose.

                                All plans

                                Online Quote Acceptance

                                Allow your clients to view and accept your quotes online.

                                All plans

                                Electronic Signature

                                Record proof the client is happy to proceed with your quote by signing on your iPhone or iPad.

                                All plans

                                Remote Client Signature

                                Produce a PDF Quote and email it to the client for remote signature, online.

                                All plans

                                Photo Branding

                                Automatically include your business name & specific job details on photos taken through the ServiceM8 app.

                                All plans

                                Customer Feedback

                                Automate emails & texts to clients to request feedback after job completion.

                                All plans

                                Website & Email

                                Get a professional website & email address for your business in minutes (fees apply).

                                All plans

                                Proposals

                                Create engaging proposals, with a rich online experience, images & multiple choice options.

                                Growing

                                Branded SMS

                                Brand texts sent to clients through ServiceM8 with your business name.

                                Growing

                                Team Management

                                Staff GPS & Tracking

                                View live staff locations, ETA's & job progress as technicians navigate to jobs & check in on arrival.

                                All plans

                                Urgent Dispatch

                                Allocate urgent jobs efficiently by viewing staff proximity & availability, then instantly notify the best technician.

                                All plans

                                Schedule Change Notifications

                                Get instant, automatic notifications about changes to your day's schedule.

                                All plans

                                Smart Labour

                                Track and charge for time based on when you checked in to & out of the job in ServiceM8.

                                All plans

                                Auto Time Tracking

                                Let ServiceM8 automatically Clock On & Off shifts, Check In & Out of jobs throughout the day, and include travel time from your previous location, using GPS & job data.

                                All plans

                                Trip Time Tracking

                                Opt to charge for trips to suppliers, with ServiceM8 automatically tracking this time using GPS & job data.

                                All plans

                                Staff Messaging

                                Instant-message other team members directly via the ServiceM8 app & Online Dashboard.

                                All plans

                                Activity Feed

                                Keep your team up-to-date & connected with a live activity feed, acessible in the app & online.

                                All plans

                                ServiceM8 Network

                                Send work requests to other businesses & monitor job progress, even if they don’t use ServiceM8.

                                All plans

                                Knowledge

                                Capture business expertise, tips & procedures for technicians to view anytime in the ServiceM8 app.

                                Premium

                                Payment & Cash Flow

                                Mobile Payments

                                Accept credit & debit card payment on site, through the ServiceM8 app.

                                All plans

                                Online Card Payments

                                Email & text online invoices which clients can pay by card, or with Apple Pay.

                                All plans

                                Live Invoice Statements

                                Send clients a link to all outstanding invoices, updating as invoices are paid & new invoices added.

                                All plans

                                Automated Payment Follow-ups

                                Set automatic emails & texts to request payment of outstanding invoices.

                                All plans

                                Auto-Pay Recurring Jobs

                                Give clients with recurring jobs the option to pay their invoices automatically by card.

                                Starter

                                Job Profitability

                                Get an instant gauge on how profitable a job will be, then see how much you made after the job's done.

                                Premium

                                Markup Billing

                                Easily view cost & markup per billable item, and adjust the percentage to optimise your price.

                                Premium

                                Efficiency

                                Dispatch Map

                                View staff & job locations on a map. Stay in tune & make smart decisions, without interrupting field staff.

                                All plans

                                Job Templates

                                Create preset job cards & checklists for popular job types to save time & systemise.

                                All plans

                                Email & SMS Templates

                                Use preset messages to save time & provide consistent, professional messaging to clients.

                                All plans

                                Document Scanning

                                Scan important paperwork straight into job cards as PDFs — digitally saved, forever.

                                All plans

                                Barcode Scanning

                                Scan barcoded items straight into your invoice using the ServiceM8 app's camera.

                                All plans

                                Automated Supplier Import

                                Automatically import emailed price list updates from suppliers.

                                All plans

                                Photo Markup & Diagrams

                                Mark up job photos in the ServiceM8 iPad app, or sketch diagrams. Supports use with Apple Pencil.

                                All plans

                                Integrated Navigation

                                Start turn-by-turn navigation to your next job, straight from the job card in the ServiceM8 app.

                                All plans

                                Mac & PC App

                                Work faster in the office with the ServiceM8 Desktop app for your Mac or PC.

                                All plans

                                PDF Fill-in

                                Fill or mark up forms & plans in the ServiceM8 app. Add text, shapes & annotations.

                                All plans

                                Video Transcription

                                Show, tell & write at the same time. Voice notes in videos are auto-transcribed to text. 

                                All plans

                                Siri Shortcuts

                                Ask Siri to start navigating to your next scheduled job, get a job summary, send a text to the client & more.

                                All plans

                                Calendar Import

                                See technician's real availability by importing free & 'Busy' times from team members' personal calendars.

                                All plans

                                Supplier Invoice Import

                                Have supplier invoices emailed directly into a job, then add the cost to your invoice.

                                Starter

                                Progress Invoicing

                                Invoice clients for deposits and progress payments, quickly and easily.

                                Starter

                                Location Insights

                                See photos from previous jobs when creating new job cards for the same address. 

                                Growing

                                Inbox

                                Get an email address for your ServiceM8 account. Easily convert emails into new job cards for action.

                                Growing

                                Bundles

                                Combine several items into a preset ‘bundle’, with one description for clients to see on your quotes & invoices.

                                Growing

                                Connectivity

                                QuickBooks Online & Xero

                                Sync clients, items, invoices & payments to your accounting package to save time & streamline.

                                All plans

                                Mailchimp

                                Sync your ServiceM8 clients to Mailchimp to make email newsletters & marketing campaigns easy.

                                All plans

                                Zapier

                                Build customised connections between ServiceM8 and +3000 supported apps.

                                All plans

                                Deputy

                                Sync staff Clock On/Off times to Deputy as timesheets.

                                All plans

                                Apple CarPlay

                                See your schedule, call clients, send On-the-Way texts & navigate to jobs from your vehicle’s screen.

                                All plans

                                Third Party Add-ons

                                Access a range of Free & Paid add-ons by Developer Partners, and extend ServiceM8's functionality.

                                Starter

                                API Acess

                                Our REST API allows developers to hook into ServiceM8 and connect it to third-party applications.

                                Starter

                                Security

                                Two Step Authentication

                                Activate additional business protection, with codes sent to your phone to log in or perform certain actions.

                                All plans

                                Account Activity Log

                                Review account access & significant actions over the last 90 days for any unusual or suspicious activity.

                                All plans

                                Phone

                                ServiceM8 Phone

                                A smart phone system designed for trades & services. Provide great service, streamline call workflows & drive productive outcomes from phone enquiries.

                                From
                                $19/mo

                                Caller ID

                                Greet clients by name, and instantly see their active quotes & work orders on screen.

                                All plans

                                Remote Working

                                Route business calls to multiple staff members, anywhere, simultaneously.

                                All plans

                                Mobile & Desktop

                                Make and receive calls from anywhere, on iPhone, iPad, or Mac/PC.

                                All plans

                                Recording & Transcription

                                Automatically record and transcribe phone calls to the client's job card, where you can review anytime.

                                All plans

                                Call Groups

                                Set a Primary group of staff to route calls to, and a Secondary group as a backup.

                                All plans

                                After Hours Call Routing

                                Automatically divert calls after hours to the team member On Call, or a custom voicemail message.

                                All plans

                                Unlimited Users

                                ServiceM8 Phone comes at a single, affordable monthly price for your business — no 'per-user' fees.

                                All plans

                                3-month Free Trial

                                Try ServiceM8 Phone free for 3 months with any standard ServiceM8 subscription.

                                All plans

                                Get all the Essentials, in Every Plan

                                All plans come with everything you need to streamline your trade or service business.

                                Job Cards

                                View client details & job requirements, anywhere.

                                Scheduling

                                Schedule jobs on the go. Changes automatically notify staff.

                                Quoting & Invoicing

                                Create professional quotes & invoices, on site.

                                Full Client History

                                See a full history of work done for every client, including notes, photos, emails & messages.

                                Online Bookings

                                Allow clients to get an instant price, select a time, then book a service with your business.

                                Card Payments

                                Take payment on site in the app, or send clients a link to pay online.

                                CRM Automation

                                Send booking confirmations, follow up quotes & chase payments, automatically.

                                Accounting Integrations

                                Sync clients, items, invoices, and payments with your accounting package.

                                Reporting

                                Know your numbers with simple job, productivity & revenue reports.

                                AI Writing Helper

                                Auto-draft professional email & texts to clients in seconds.

                                AI Quote & Invoice

                                Auto-draft a description & the job's billing items in seconds.

                                AI Smart Assistant

                                Get your own voice assistant to action tasks & get answers.

                                Powerful Features

                                Level up with these high-impact add-ons, available in certain plans.

                                AI Smart Helper

                                Take your productivity & professionalism to the next level with your own Smart Helper, who can draft emails & texts to clients, revise messages, generate full quotes & invoices, summarise jobs & action tasks — in seconds.

                                Available in All Plans

                                Recurring jobs

                                Simplify repeat work, contracts or maintenance.

                                Create a job once and set it to re-create and schedule itself over time, automatically. If the booking isn’t confirmed, you can set reminders instead.

                                Available in All Plans
                                Creating a new recurring job in ServiceM8

                                Progress Invoicing

                                Invoice clients for deposits and progress payments, quickly and easily. Ensure larger jobs don’t drain your cash-flow and provide clients the option of smaller payments.

                                Available in Starter & Up
                                Creating a partial invoice in ServiceM8

                                Asset Management

                                A powerful tool for businesses which install, service or inspect any kind of appliance, equipment, installation, device or machinery. Catalogue the details and location, then record and track each asset’s service history.

                                Available in Growing & Up
                                ServiceM8 Asset Management feature on iPhones

                                Electronic Forms

                                Complete any kind of report, procedure, or certificate of compliance in the field. Simply working through a list of questions, you can generate professional PDF documents on site.

                                Build your own Forms, buy pre-made from the Form Store, or engage a ServiceM8 Partner to design custom forms for your business.

                                Available in Growing & Up
                                ServiceM8 job safety analysis form on iPhone and iPad

                                Bundles

                                Streamline and systemise your pricing, quoting & invoicing. Combine several items of labour, materials or services into a preset ‘bundle’, with a single description for clients to see on your quotes & invoices.

                                Available in Growing & Up
                                ServiceM8 Bundles with preset fixed price service

                                Proposals

                                Create and send engaging quotes, with a rich online experience, images, and multiple choice options to give your clients more detail and control in the buying process.

                                Available in Growing & Up
                                ServiceM8 Proposals for next-level online quotes

                                Location Insights

                                See available property photos & floor plans for a job address. Take a virtual site visit and get an instant idea of the property you’re dealing with, provide great service & work remotely with clients.

                                Available in Growing & Up
                                Location Insights property photos and information in job card

                                Inbox

                                Get an email address for your ServiceM8 account, and easily convert emails into new job cards for action. All info & attachments are saved to the job.

                                Receive PDF work orders? ServiceM8 can scan the PDF & pre-fill the job card with the job contact, work required & purchase order number.

                                Available in Growing & Up
                                A client email in the ServiceM8 Inbox

                                Job Costing

                                Get an instant gauge on how profitable a job will be while quoting, then how much you made after the job's done.

                                Avoid under-quoting, check you're charging for labour correctly, and understand profitability of different job types.

                                Available in Premium & Up
                                ServiceM8 Job costing breakdown

                                Markup Billing

                                Easily view cost per billable item, and adjust markup where needed, without affecting the saved item or other jobs.

                                Available in Premium & Up
                                Percentage Markup column in job card online

                                Knowledge

                                Capture know-how, tips & procedures in the form of Videos or Articles, accessible on site with the ServiceM8 app.

                                Knowledge empowers your team with a 'just in time' resource to search for answers while on the job, improving staff independence, efficiency & job outcomes.

                                Available in Premium & Up
                                ServiceM8 Knowledge feature on iPhones

                                ServiceM8 Phone

                                A smart phone system for tradies & services. Dial clients directly from their job card, enhancing customer service and workflow management.

                                With caller ID, every conversation is personal and efficient. Plus, all your calls are recorded and transcribed, providing a complete record along with each job for top-notch quality assurance.

                                Learn more
                                Available in All Plans from $29/mo
                                ServiceM8 Knowledge feature on iPhones

                                "ServiceM8 now is an integral part of our business. I don’t think we could ever go back to doing things the way we were, that’s for sure. I couldn’t see us doing it any other way now."

                                Dean Dynon
                                Lloyd Plumbing logo

                                "What attracted us to ServiceM8 the most was probably how easy it was to set up. To be honest, it took us no more than 2 hours to set up."

                                Grant Cochrane
                                Prowater Plumbing logo

                                "In the middle of a global pandemic, I had to go overseas. With ServiceM8, I was still able to run the day-to-day of my business from the other side of the world."

                                Alan Collins
                                Westcork Electrical logo

                                "There isn't an area of admin which ServiceM8 has not helped in, from bookings, scheduling and correspondence to accounts and record keeping."

                                Brenda Bagshaw
                                Attention to Detail logo

                                Pricing & Plans

                                What happens if we go over the number of jobs included in our plan?

                                It's OK! You’ll still be able to create new jobs and work as normal for another 7 days. If your monthly plan resets in that time, your job credits will reset, otherwise you’ll be prompted to upgrade your plan.

                                Which features come with each plan?

                                Every ServiceM8 plan includes all the essentials, including job cards, scheduling, quotes, invoices, email & SMS, mobile payments, and accounting integrations. However, there are some really powerful features which are only available on certain plans, such as electronic Forms. Check out the plan comparison table. We’ve built and priced our plans to be incredible value for the benefits ServiceM8 brings. If there’s an add-on in a higher plan that you’d like (but you don't need more job credits), upgrading to benefit from that feature alone will still deliver great value for money for your business.

                                Can I really use ServiceM8 for free?

                                Yes! The Free Plan is completely free for solo operators. This plan provides the necessary tools to efficiently manage up to 30 jobs a month. You can create jobs, send quotes and invoices, as well as manage your clients and schedule with ease. Additionally, you can earn unlimited bonus jobs by simply accepting card payments. Learn more about the ServiceM8 Free plan.

                                What access do I get in trial mode?

                                You’ll get full access to all features during your free trial, so you can properly try ServiceM8 in your business to learn if we’re the right fit.

                                If we go ahead, are we locked into a plan?

                                There are no lock-ins with ServiceM8’s pricing. You can upgrade and downgrade between plans at any time. Any credit from your previous plan will be put toward your new plan on a pro-rata basis.

                                Is ServiceM8’s price per user?

                                No — we don't charge per user! The only plan which limits the number of users you can have is the Free plan, to help sole traders get started. Once you have a team and upgrade to a paid plan, you can set up as many user logins as required.

                                Why does each plan include SMS messages?

                                You can SMS (text) clients straight from their job card in ServiceM8, in the app & online. This makes it easy for everyone in your team to provide great customer service, while storing all communication with the client with the rest of their job history, in one place.

                                Each plan includes a number of 'jobs'. What does this mean?

                                These are “job credits” — every time you create a new job card, it uses a job credit. For example, with the Growing plan, you can create 150 new jobs each month. Jobs can start out as a Quote, or a Work Order. If a Quote is accepted and you change its status to a Work Order, it won't consume another job credit.

                                Do I need to enter credit card details to trial?

                                No. You can create an account and trial ServiceM8 for 14 days, free. You only need to provide payment details if you want to go ahead and subscribe to a plan.

                                What happens if we go over the SMS’s included in our plan?

                                There is a standard SMS 'overage' fee per SMS sent over your plan's monthly SMS cap. View the Plan Comparison table for more info.

                                Which plan should I choose if I want to fill reports & certificates on site e.g. JSA, SWMS & certificates of compliance?

                                To fill in electronic forms, reports & certificates on site with the ServiceM8 app, you’ll want the Growing plan (or higher), which comes with the Forms Add-on. ‍Forms are very customisable to your requirements. You can engage a ServiceM8 Partner to build forms to suit your business/industry, or buy them ready-to-use from the Form Store.

                                Do you charge in Australian dollars?

                                Yes, in Australia our pricing is in AUD and includes GST.

                                Getting Started

                                Some/all of our team have Android devices, can we use ServiceM8?

                                Yes, you can! Download ServiceM8 Lite for Android on Google Play.

                                While our full-featured app is optimised for iOS devices like iPhones and iPads, we've launched ServiceM8 Lite for Android. ServiceM8 Lite is designed for technicians, subcontractors, and temporary workers who need core job management features without the need for an iPhone. Your field staff can view their schedules, job details, complete checklists, and more with their Android devices.

                                To get the most out of ServiceM8’s advanced features and management capabilities, we still recommend using iPhones for your main field technicians.

                                ‍Learn more about ServiceM8 Lite for Android. Be sure to check out our Upgrade to iPhone offer for an optimised experience!

                                Can I get tailored setup & training?

                                Yes. We have a network of independent ServiceM8 Partners around Australia, offering both in person and remote setup and training services. Engaging a Partner will save you time, streamline setup, and add a lot of value to your ServiceM8 implementation. Check out the ServiceM8 Partner Directory to browse and contact a Partner near you. You can also request a 15-min free call from a Partner in the Home tab of your online dashboard.

                                Can I get a demo?

                                For a great overview of ServiceM8, check out our Introduction, Demo & FAQ videos.

                                I want to get started on my own, what’s the first step?

                                Check out our Getting Started Guide for tips on basic setup & how to trial ServiceM8. This then transitions to our Learning Roadmap videos you & your team can watch to learn all the basics.

                                Do I need a credit card to sign up?

                                No. You'll have 14 days to try ServiceM8 free.

                                If we're the right fit for your business, payment is accepted by credit or debit card (online), or via In-App Purchase with your Apple ID.

                                What are the setup options?

                                We have self-serve resources you can follow to DIY. Or, you can pay a ServiceM8 Partner to set up your account, customise templates, create forms & more.

                                Find a local ServiceM8 Partner.

                                What are the options for getting started?

                                There are two main options to get started: 1) you can DIY with our self-serve learning resources, or 2) you can pay one of our independent ServiceM8 Partners to set up your account, create forms, train your team & more.

                                What support is available if I have questions?

                                We have 24/7 chat & email support — you can start a chat right here on the website, or send us an email at support@servicem8.com

                                Promotions & Offers

                                Can you help our business invest in iPhones?

                                Yes. We've created the ServiceM8 Small Business Fund to help tradies & service businesses invest in quality iPhones & ServiceM8. But only while funds last!

                                Check out our Upgrade to iPhone offer.

                                Do you give a discount for new businesses just starting out?

                                Yes! We back small business, so if yours is less than 2 years old, check out our New Business Offer.

                                Can you help me get started with a ServiceM8 expert?

                                Yes! If you're thinking of engaging one of our independent ServiceM8 Partners for setup & training, we've got an awesome offer to help you save money while getting expert help. Check out the Setup & Training Rebate.

                                Can I earn free Plan Upgrades & Add-Ons?

                                Yes, by progressing through the Learning Roadmap, you can unlock higher Job & SMS limits, plan upgrades, and access to higher tier Add-Ons. Learn ServiceM8 core concepts all the way to advanced features and business process enhancements, while earning great rewards for your business.

                                Try ServiceM8 Free

                                • Green tick
                                  No Credit Card Required
                                • Green tick
                                  DIY Setup Guide
                                • Green tick
                                  Excellent Learning Videos
                                • Green tick
                                  24/7 Chat & Email Support
                                • Green tick
                                  Local Setup Partners
                                Start 14 Day Free Trial
                                ServiceM8 on iPad and iPhone