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Job Management Software for Plumbers

Cut paperwork, get more jobs done & provide great service.

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ServiceM8 on iPhone and MacBookServiceM8 job card on iPhone

"Every single aspect of our business has been improved by implementing ServiceM8. It’s probably the best business decision I’ve ever made."

Tom Martin
Water Tight Plumbing logo

"What attracted us to ServiceM8 the most was probably how easy it was to set up. To be honest, it took us no more than 2 hours to set up."

Grant Cochrane
Prowater Plumbing logo

"ServiceM8 now is an integral part of our business. I don’t think we could ever go back to doing things the way we were, that’s for sure. I couldn’t see us doing it any other way now."

Dean Dynon
Lloyd Plumbing logo

"I went through a lot of other software before I found ServiceM8. Everything I found was either clunky, or it was not intuitive."

Ettan Bazil
Elite Heating and Plumbing logo

How ServiceM8 Works for Plumbers

Client calls

A client calls with a plumbing job

Plumbing client on phone
Job created

The client & job details are recorded in ServiceM8

Instead of using paper, diaries, calendars or spreadsheets, capture all details directly in ServiceM8.

Job card for plumbing work in ServiceM8

The job is scheduled to a plumber

Your plumbers can view their schedules anywhere, and receive notifications of new jobs & schedule changes.

Plumber schedules in ServiceM8
Complete job

The plumber has all the info & completes the job

  • Access all job details on site.
  • Record job notes, photos & videos.
  • Complete checklists.
  • Produce PDF plumbing & gas certificates electronically.
Plumbing job card on ServiceM8 app

The plumber adds labour & items, and produces a PDF invoice

  • Add materials with up-to-date pricing.
  • Track time on site.
  • Produce a professional, branded invoice.
  • Collect client sign-off for the work.
Plumbing Invoice on ServiceM8 app

The plumber can take payment straight away

  • Take credit card payments on site; or
  • Let the customer view & pay the invoice online.
Card payment for plumbing job in ServiceM8

The invoice is synced to your accounting package

  • Sync invoices to your accounting package in two clicks.
  • Payments are automatically synced so the invoice is ready to be reconciled.
ServiceM8, Xero, MYOB, QuickBooks logos

Popular Features

PDF certs & reports

Complete plumbing & gas certificates and reports in the field. Simply working through a list of questions, you can generate professional PDF documents on site.

Plumbing Job Safety Analysis form in ServiceM8 iPad app

Job checklists

Create checklists of job requirements for quality & consistency, ensuring each job’s done right the first time.

Checklist of Plumbing job in ServiceM8 app

Real time plumber status

See real-time staff locations & job status to make smart scheduling decisions. Urgent call-outs can be dispatched immediately — the plumber will be instantly notified, receive all job details, and be on their way.

Urgent plumber dispatch in ServiceM8 app

Job history

Easily capture and save notes, photos & videos to each job, instantly accessible across the business and into the future.

Plumbing job history in ServiceM8 app

Automated client communication

Automatically email or SMS clients to remind them of their booking time, request payment of an invoice, or follow up a quote.

Automated communication to customers

Job profitability

Estimate how profitable a job will be while you're quoting, then see how much you made after the work's done.

Profit estimating for plumbing job in ServiceM8

Track My Arrival

Notify clients of your ETA and let them track your progress toward them in a live map view, complete with your business branding.

Plumber live tracking for clients with ServiceM8

Reece maX

Connect to your Reece Plumbing trade account and you can search, find and add Reece items to quotes and invoices in ServiceM8. Changes to your Reece price file stay in sync, and your markup is automatically added, so you know the price is always right.

Reece Plumbing maX logo

Try ServiceM8 free

  • No credit card required
  • Getting started guide
  • Help videos to follow
  • 24/7 chat & email support
  • Professional setup partners
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ServiceM8 on iPhone, iPad, Mac