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Recent Updates

Checkout Report

September 2025

Finalising invoices or reviewing job history can feel like guesswork sometimes — it can be hard to piece together what happened on site. The new Job Checkout Report gives you the full story — click any recorded time in the Diary to see a detailed breakdown of what the technician did while they were Checked In to the job.

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Online Diary

Recorded time now shows in the job's Diary online, just like the app. Click to access the new Job Checkout Report.

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GPS Activity

See locations visited while the technician was Checked In, to confirm supplier trips or verify your billable time.

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Detailed Breakdown

See all arrivals and departures, so you can cross-reference with recorded time.

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Notes Saved

View which Notes were saved to the job by the technician during the visit, for greater context.

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Items Added

See all Items added by the technician during the visit, to confirm who added what, and when.

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Photos & Videos

Review any photos & videos captured during the visit, separated by Tag.

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Tasks Completed

Confirm which checklist tasks were completed by the technician during the visit.

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Forms & Assets

Check whether the technician completed a specific Form, or serviced Assets, during the visit.

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Online & App

Available in the iOS app & Online — simply tap or click the recorded time in the Diary to access.

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Learn More

• How to find a Job Checkout report


How to Upgrade to ServiceM8 14

• Desktop: To activate ServiceM8 14 features & improvements in the Online Dashboard, go to Account > Settings to find the ServiceM8 Launch 2025 notice, and click 'Activate'.

• iOS & Android: The ServiceM8 14 iOS & Android apps are now available in the App Store & Google Play.