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Recent Updates

Template Helper

October 2023

Using email and SMS templates are awesome for saving time, while sending professional and consistent messages. But it’s hard to find the time to create templates for different customer queries, jobs and scenarios.

Now, ServiceM8 can help you craft gold-standard templates in a fraction of the time.


Simply describe the kind of message you want with some dot points about its purpose and style, and ServiceM8 will draft a template in seconds.

Improve Writing

Draft a template then simply select ‘Improve Writing’ and ServiceM8 will tweak it for clarity, spelling & punctuation.

Automation Templates

Also available for email & SMS templates used with the Automation Add-on, so you can start afresh or improve existing templates!

Learn More

How to Upgrade to ServiceM8 12

To get all the latest updates:

  • Online — go to Settings and click the 'Activate' button.
  • App — download the latest app on the App Store.