Your AI-powered, voice-activated ServiceM8 assistant can now do more for you — you can now send any SMS template, add billable items to the job, get tips on how to use ServiceM8 itself, or discuss general topics, all with your voice.

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Confirm Action

If you ask ServiceM8 to do something that can’t be undone, like send the client a message, it will now ask you to confirm, first.

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Send SMS

You can now ask ServiceM8 to send the client any of your SMS templates.

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Add Items

You can tell ServiceM8 to add items to the job, giving you the ability to build quotes & invoices with your voice.

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Get Tips

ServiceM8 Chat now has broader ServiceM8 knowledge, meaning you can ask them questions about how ServiceM8 works, and get feature tips.

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Have a Chat!

You can now ask more general questions of ServiceM8, to help troubleshoot problems or brainstorm ideas.

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Learn More

• How to use ServiceM8 Chat

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How to Upgrade to ServiceM8 13

• Online: to activate ServiceM8 13 features & improvements in your Online Dashboard, there’s a two-step process 1) click ‘Activate ServiceM8 13’ just under the top video at https://www.servicem8.com/september-2024-update, to reveal a green notice in Settings, then 2) click the ‘Activate’ button.‍
• App: the ServiceM8 13 iOS app & the new ServiceM8 Lite app for Android are now available in the App Store & Google Play store.