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Recent Updates

ServiceM8 Chat

October 2023

A whole new way to help manage your jobs and work smarter, using only your voice. ServiceM8 Chat is your voice-activated assistant, capable of actioning tasks, analysing the job card, and giving answers in seconds.

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Ask about the Job

Start a chat about the job you’re checked in to with the new job action, or by saying “Hey Siri, Start ServiceM8 Chat”.

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Get a Summary

Ask something like “Tell me about this job” to hear a summary, such as the client’s name, job description & status.

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List Items

Ask “What materials do I need?” for a rundown of any Materials & Service items already added to the job.

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Call Contacts

Initiate calls to Job, Property Manager and Billing contacts saved against the job e.g. “Call the Property Manager”.

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Dictate Notes

Say “Add a note to the job saying…” then dictate, and ServiceM8 will transcribe your voice into a neatly formatted Note in the diary.

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Mention Staff

Ask ServiceM8 to tag a specific staff member when dictating a note, so they get a notification e.g. “Add a note tagging Michael, saying…”

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Send Email

Ask ServiceM8 to send a template email to a contact e.g. “Send the Job Finished email template to the Property Manager”.

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Have a Chat

You don’t need to memorise specific commands — just “Hey Siri, Start ServiceM8 Chat”, then ask questions naturally.

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Learn More

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How to Upgrade to ServiceM8 12

To get all the latest updates:

  • Online — go to Settings and click the 'Activate' button.
  • App — download the latest app on the App Store.