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Recent Updates

Proposals Improvements

September 2024

The Proposals Add-on has been a hugely popular feature, enabling you to send beautiful and rich online quotes which give clients more detail and choice.

ServiceM8 13 sees a great range of improvements to Proposals, making them more powerful and customisable.

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Better Suggestions

When starting a Proposal, suggested templates are now based on similar past jobs, so they’re more relevant & helpful.

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Templates

You can now save a Proposal as a template! Customise how you want it to start to systemise & speed up your quotes.

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Search

When starting a Proposal, if you have a lot of templates, you can also now search to find the exact one you’re after, fast.

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Success Rate

After using a template a few times you’ll see its acceptance rate, so you can experiment to learn what works, and what doesn’t.

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Colour Theme

You can now set a theme colour for your Proposals to best align with your business’s branding.

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Header Customisation

There are now different layouts for the header to choose from. Plus, you can customise the wording to suit your business.

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Improved Writing Helper

The Smart Writing Helper now understands the full context of your Proposal, so it can reference other sections, and avoid duplicating information.

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Address Block

You can now choose between job or billing contacts and addresses to display at the top of a Proposal — just click the dropdown.

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Last Viewed

For sent Proposals, you can now see if the client has viewed it, how many times they've viewed it, and when they viewed it last.

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Not Viewed

If a client hasn't clicked and viewed your Proposal within 24 hours, you’ll get a Notification, so you can follow it up.

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Undo & Redo

The Proposals editor now has built-in Undo & Redo buttons, to make it easier to work with.

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Copy Text

After a Proposal has been accepted by the client, you can now copy text from it if needed.

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Learn More

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How to Upgrade to ServiceM8 13

  • Online: to activate ServiceM8 13 features & improvements in your Online Dashboard, there’s a two-step process 1) click ‘Activate ServiceM8 13’ just under the top video at https://www.servicem8.com/september-2024-update, to reveal a green notice in Settings, then 2) click the ‘Activate’ button.‍
  • App: the ServiceM8 13 iOS app & the new ServiceM8 Lite app for Android are now available in the App Store & Google Play store.