The new Schedule brings daily dispatch and longer-range planning together in one Schedule tab, making it easier to organise bookings, check availability and manage your team’s workload.
What’s new
- Choose from seven layouts: Day, Day by Staff, 3 Days by Staff, Week by Staff, Week Rows, 2 Weeks Rows and Month.
- Drag jobs onto the Schedule to create fixed-time bookings or Business Hours allocations.
- Move bookings between staff, dates and times, or resize them in timed views.
- Review remaining staff availability in week-row views and see job counts and booked hours in Month view.
- See staff leave, imported calendar events, public holidays and business closures alongside bookings.
- Customise visible views, staff, weekdays, category stripes and the information displayed on booking cards.
- Follow field progress using navigating, checked-in and visited indicators.
- See recurring-job occurrences as tentative TBC bookings and adjust individual or future occurrences.
- Undo up to 20 recent scheduling changes.
How to activate it
- In your Online Dashboard, open the Help menu in the top-right corner.
- Select ServiceM8 Next.
- Under Online Features, find New Staff Schedule.
- Switch the feature from Off to On. Activation may take up to one minute.
- Open the Dispatch Board and select the Schedule tab.
You need Settings permission to manage ServiceM8 Next features. To restore the previous Calendar and Staff Schedule, return to the same page and switch the feature off.
Give it a try and let us know what works well—and what we could improve.
