Queues have been ideal for managing jobs waiting for something, but weren’t optimised for “ASAP” workflows, where a common off-site task needs to be done before the job can proceed e.g. queues for jobs “to be quoted” or where “parts need ordering”.
Now, there is a new, Assignable queue type, letting you assign a staff member responsible for the queued job — they’ll be notified and see the job’s with them for action in their Smart Lists, to keep it moving forward.
