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Recent Updates

Action Required

September 2021

Your new go-to for ensuring jobs and clients don’t slip through the cracks, and keep moving forward.

While borrowing rules from the Unscheduled Jobs list, the new Action Required list has some key differences to help you work smarter, including job highlights — so you can see why a job needs attention, in a single glance.

Customer Replies

Never miss an important Email or Text from a client. A reply will show here for action til you respond to it, or dismiss it.

Queue Expiry

Jobs which have expired from a queue appear in Action Required, prompting you to follow up.

Expired Bookings to Review

Past bookings which have not been queued, re-scheduled or Completed appear for action, highlighting the technician it was scheduled to.

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