"ServiceM8 has given us freedom. I don't have to sit at my home and go through the paper files to find the jobs that are due — I can work from anywhere."
Prescription Pest is a full-service pest control company specialising in pest control, termite treatment, rodent/wildlife removal & WDI (Wood Destroying Insects) inspections for residential and commercial clients in Austin, Texas.
Family-owned and operated, Prescription Pest pride themselves on their customer service and client relationships. They take the time to learn about their clients, and educate them about their pests and treatment options, to ensure clients feel safe and comfortable in their homes.
When owners Marybeth & Daniel took over in 2016, they quickly realized paper-based and manual systems for keeping track of jobs, clients, scheduling and invoicing were very time consuming, and limiting their ability to give the best service experience.
After introducing ServiceM8, Prescription Pest now work in the cloud to manage their jobs, optimize scheduling, and communicate with clients, to deliver the high standard of work and customer service which sets them apart.
“The biggest benefit of ServiceM8 is it's made our scheduling and communication with the client instantaneous, on the spot, instead of that delay you'd normally have.”
"In the middle of a global pandemic, I had to go overseas. With ServiceM8, I was still able to run the day-to-day of my business from the other side of the world."
"ServiceM8’s cut down on time, it’s created efficiency for our business, it’s created better communication for our staff, and it’s also cut down a lot of costs. It’s invaluable."
