"ServiceM8 now is an integral part of our business. I don’t think we could ever go back to doing things the way we were, that’s for sure. I couldn’t see us doing it any other way now."
Lloyd Plumbing is a plumbing business in Diamond Creek, Victoria, founded in 1982.
Experienced in all aspects of plumbing maintenance, roofing and new home plumbing projects, Lloyd Plumbing serves a range of residential, commercial, school and real estate clients.
Having run the business with paper-based systems to record client and job details for several years, Andrea & Dean Dynon realised they needed a job management system to manage day-to-day jobs coming in, quoting, invoicing and team communication. ServiceM8 Partner Tradie Support Services helped the Lloyd Plumbing team make the change, and now, ServiceM8 is an integral part of how they operate.
"We started to use ServiceM8 to give me more time out in the field, it dramatically reduced the time I was in the office scheduling and invoicing."
"We have nothing but praise for ServiceM8, it’s so simple to use. We’ve got technicians ranging from young to old, and no-one’s had a problem using it."
"The app saves me 30-40k a year in wages. As a small business, those kinds of wages are all considered overhead expenses."