Schedule jobs to staff members, in the app or online. Staff are notified instantly via push notification.
Add materials & labour to create professional quotes & invoices, then email & SMS for clients to view online.
Use smart checklists & tasks to ensure jobs are done right the first time, every time.
Take 'before' & 'after' photos & videos through the ServiceM8 app, instantly saved to the job's record.
Access the full history of work done for every client, including notes, photos & messages, anywhere.
Create & schedule jobs, email clients, quote, invoice & accept card payments, with the powerful iOS app.
Take payment through the app, or send clients a link to pay online.
Get work day or night, online. Clients can get a price, select a time, then book a service with your business.
Sync clients, items, invoices, and payments with your accounting package. Save time & avoid double-entry.
Know your numbers with simple job, productivity and revenue reports.
Create a job once and set it to re-create and schedule itself over time, automatically.
Track the details, location & service history of any kind of assets & equipment.
Complete any kind of report, procedure or certificate, on site, then generate as a professional PDF.
Automatically SMS clients to notify you're on the way to the job, including an estimated time of arrival.
Let clients track your progress to their job address.
Send clients an email or text confirmation of their booking with a single tap.
Set automatic emails & texts to remind clients of their upcoming booking.
Send & receive client text messages through their job card, making communication easy.
Send & receive client emails directly through their job card, keeping everything in one place.
Follow up issued quotes with automated emails & texts to prompt clients & convert more quotes.
Produce several quote options and send a link for the client to view and choose.
Allow your clients to view and accept your quotes online.
Record proof the client is happy to proceed with your quote by signing on your iPhone or iPad.
Produce a PDF Quote and email it to the client for remote signature, online.
Automatically include your business name & specific job details on photos taken through the ServiceM8 app.
Automate emails & texts to clients to request feedback after job completion.
Get a professional website & email address for your business in minutes (fees apply).
Brand texts sent to clients through ServiceM8 with your business name.
View live staff locations, ETA's & job progress as technicians navigate to jobs & check in on arrival.
Allocate urgent jobs efficiently by viewing staff proximity & availability, then instantly notify the best technician.
Get instant, automatic notifications about changes to your day's schedule.
Track and charge for time based on when you checked in to & out of the job in ServiceM8.
Let ServiceM8 automatically Clock On & Off shifts, Check In & Out of jobs throughout the day, and include travel time from your previous location, using GPS & job data.
Opt to charge for trips to suppliers, with ServiceM8 automatically tracking this time using GPS & job data.
Automate the export of staff shift times to your accounting package as a timesheet every week.
Instant-message other team members directly via the ServiceM8 app & Online Dashboard.
Keep your team up-to-date & connected with a live activity feed, acessible in the app & online.
Send work requests to other businesses & monitor job progress, even if they don’t use ServiceM8.
Capture business expertise, tips & procedures for technicians to view anytime in the ServiceM8 app.
Accept credit & debit card payment on site, with nothing but your iPhone.
Email & text online invoices which clients can pay by card, or with Apple Pay.
Send clients a link to all outstanding invoices, updating as invoices are paid & new invoices added.
Set automatic emails & texts to request payment of outstanding invoices.
Give clients with recurring jobs the option to pay their invoices automatically by card.
Get an instant gauge on how profitable a job will be, then see how much you made after the job's done.
Easily view cost per billable item, and adjust the percentage markup to optimise your price.
View staff & job locations on a map. Stay in tune & make smart decisions, without interrupting field staff.
Create preset job cards & checklists for popular job types to save time & systemise.
Use preset messages to save time & provide consistent, professional messaging to clients.
Scan important paperwork straight into job cards as PDFs — digitally saved, forever.
Scan barcoded items straight into your invoice using the ServiceM8 app's camera.
Have supplier invoices emailed directly into a job, then add the cost to your invoice.
Automatically import emailed price list updates from suppliers.
Mark up job photos in the ServiceM8 iPad app, or sketch diagrams. Supports use with Apple Pencil.
Start turn-by-turn navigation to your next job, straight from the job card in the ServiceM8 app.
Access & use the ServiceM8 app without internet connectivity. All updates will sync when you're back in range.
Work faster in the office with the ServiceM8 Desktop app for your Mac or PC.
Ask Siri to start navigating to your next scheduled job, get a job summary, send a text to the client & more.
See technician's real availability by importing free & 'Busy' times from team members' personal calendars.
Invoice clients for deposits and progress payments, quickly and easily.
See available property photos & floor plans for job addresses so you can take a virtual site visit.
Get an email address for your ServiceM8 account. Easily convert emails into new job cards for action.
Combine several items into a preset ‘bundle’, with one description for clients to see on your quotes & invoices.
Sync clients, items, invoices & payments to your accounting package to save time & streamline.
Sync your ServiceM8 clients to Mailchimp to make email newsletters & marketing campaigns easy.
Build customised connections between ServiceM8 and +3000 supported apps.
Sync staff Clock On/Off times to Deputy as timesheets.
See your schedule, call clients, send On-the-Way texts & navigate to jobs from your vehicle’s screen.
Access a range of Free & Paid add-ons by Developer Partners, and extend ServiceM8's functionality.
Activate additional business protection, with codes sent to your phone to log in or perform certain actions.
Review account access & significant actions over the last 90 days for any unusual or suspicious activity.
A smart phone system to provide great service, streamline call workflows & drive productive outcomes from phone enquiries. ServiceM8 Phone Pricing.
Greet clients by name, and instantly see their active quotes & work orders on screen.
Route business calls to multiple staff members, anywhere, simultaneously.
Make and receive calls from anywhere, on iPhone, iPad, or Mac/PC.
Automatically record and transcribe phone calls to the client's job card, where you can review anytime.
Set a Primary group of staff to route calls to, and a Secondary group as a backup.
Automatically divert calls after hours to the team member On Call, or a custom voicemail message.
ServiceM8 Phone comes at a single, affordable monthly price for your business — no 'per-user' fees.
Try ServiceM8 Phone free for 3 months with any standard ServiceM8 subscription.
