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Compare ServiceM8 Plans

Free
Starter
Growing
Premium
Premium Plus
Standard Monthly Price
$
0/mo
$
29/mo
$
79/mo
$
149/mo
$
349/mo
New Jobs per Month
30
50
150
500
1500+
SMS's per Month
0
100
300
1000
3000
Additional SMS
10c per SMS
10c per SMS
10c per SMS
10c per SMS
10c per SMS
Additional Jobs
-
-
-
-
20c per Job
Staff/Users
1
Unlimited
Unlimited
Unlimited
Unlimited
Data Storage
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Email & Chat Support
Self Serve
24/7
24/7
24/7
24/7

Smart Job Management

Free
Starter
Growing
Premium
Premium Plus
Scheduling

Schedule jobs to staff members, in the app or online. Staff are notified instantly via push notification.

Green tick
Green tick
Green tick
Green tick
Green tick
Quoting & Invoicing

Add materials & labour to create professional quotes & invoices, then email & SMS for clients to view online.

Green tick
Green tick
Green tick
Green tick
Green tick
Checklists & Tasks

Use smart checklists & tasks to ensure jobs are done right the first time, every time.

Green tick
Green tick
Green tick
Green tick
Green tick
Photos & Videos

Take 'before' & 'after' photos & videos through the ServiceM8 app, instantly saved to the job's record.

Green tick
Green tick
Green tick
Green tick
Green tick
Job & Client History

Access the full history of work done for every client, including notes, photos & messages, anywhere.

Green tick
Green tick
Green tick
Green tick
Green tick
Mobile Access

Create & schedule jobs, email clients, quote, invoice & accept card payments, with the powerful iOS app.

Green tick
Green tick
Green tick
Green tick
Green tick
Credit Card Payments

Take payment through the app, or send clients a link to pay online.

Green tick
Green tick
Green tick
Green tick
Green tick
Online Bookings

Get work day or night, online. Clients can get a price, select a time, then book a service with your business.

Green tick
Green tick
Green tick
Green tick
Green tick
Accounting Integrations

Sync clients, items, invoices, and payments with your accounting package. Save time & avoid double-entry.

Green tick
Green tick
Green tick
Green tick
Green tick
Reporting

Know your numbers with simple job, productivity and revenue reports.

Green tick
Green tick
Green tick
Green tick
Green tick
Recurring Jobs & Maintenance Scheduling

Create a job once and set it to re-create and schedule itself over time, automatically.

Green tick
Green tick
Green tick
Green tick
Green tick
Asset Management

Track the details, location & service history of any kind of assets & equipment.

Green tick
Green tick
Green tick
Electronic Forms

Complete any kind of report, procedure or certificate, on site, then generate as a professional PDF.

Green tick
Green tick
Green tick

Communication & Service

On the Way SMS

Automatically SMS clients to notify you're on the way to the job, including an estimated time of arrival.

Green tick
Green tick
Green tick
Green tick
Green tick
Track My Arrival

Let clients track your progress to their job address.

Green tick
Green tick
Green tick
Green tick
Green tick
Booking Confirmations

Send clients an email or text confirmation of their booking with a single tap.

Green tick
Green tick
Green tick
Green tick
Green tick
Booking Reminders

Set automatic emails & texts to remind clients of their upcoming booking.

Green tick
Green tick
Green tick
Green tick
Green tick
Two-Way SMS

Send & receive client text messages through their job card, making communication easy.

Green tick
Green tick
Green tick
Green tick
Green tick
Email Management

Send & receive client emails directly through their job card, keeping everything in one place.

Green tick
Green tick
Green tick
Green tick
Green tick
Quote Follow-up

Follow up issued quotes with automated emails & texts to prompt clients & convert more quotes.

Green tick
Green tick
Green tick
Green tick
Green tick
Quote Options

Produce several quote options and send a link for the client to view and choose.

Green tick
Green tick
Green tick
Green tick
Green tick
Online Quote Acceptance

Allow your clients to view and accept your quotes online.

Green tick
Green tick
Green tick
Green tick
Green tick
Electronic Signature

Record proof the client is happy to proceed with your quote by signing on your iPhone or iPad.

Green tick
Green tick
Green tick
Green tick
Green tick
Remote Client Signature

Produce a PDF Quote and email it to the client for remote signature, online.

Green tick
Green tick
Green tick
Green tick
Green tick
Photo Branding

Automatically include your business name & specific job details on photos taken through the ServiceM8 app.

Green tick
Green tick
Green tick
Green tick
Green tick
Customer Feedback

Automate emails & texts to clients to request feedback after job completion.

Green tick
Green tick
Green tick
Green tick
Green tick
Website & Email

Get a professional website & email address for your business in minutes (fees apply).

Green tick
Green tick
Green tick
Green tick
Green tick
Proposals

Create engaging proposals, with a rich online experience, images & multiple choice options.

Green tick
Green tick
Green tick
Branded SMS

Brand texts sent to clients through ServiceM8 with your business name.

Green tick

Team Management

Staff GPS & Status

View live staff locations, ETA's & job progress as technicians navigate to jobs & check in on arrival.

Green tick
Green tick
Green tick
Green tick
Green tick
Urgent Dispatch

Allocate urgent jobs efficiently by viewing staff proximity & availability, then instantly notify the best technician.

Green tick
Green tick
Green tick
Green tick
Green tick
Schedule Change Notifications

Get instant, automatic notifications about changes to your day's schedule.

Green tick
Green tick
Green tick
Green tick
Green tick
Smart Labour

Track and charge for time based on when you checked in to & out of the job in ServiceM8.

Green tick
Green tick
Green tick
Green tick
Green tick
Auto Time Tracking

Let ServiceM8 automatically Clock On & Off shifts, Check In & Out of jobs throughout the day, and include travel time from your previous location, using GPS & job data.

Green tick
Green tick
Green tick
Green tick
Green tick
Trip Time Tracking

Opt to charge for trips to suppliers, with ServiceM8 automatically tracking this time using GPS & job data.

Green tick
Green tick
Green tick
Green tick
Green tick
Timesheet Export

Automate the export of staff shift times to your accounting package as a timesheet every week.

Green tick
Green tick
Green tick
Green tick
Green tick
Staff Messaging

Instant-message other team members directly via the ServiceM8 app & Online Dashboard.

Green tick
Green tick
Green tick
Green tick
Green tick
Activity Feed

Keep your team up-to-date & connected with a live activity feed, acessible in the app & online.

Green tick
Green tick
Green tick
Green tick
Green tick
ServiceM8 Network

Send work requests to other businesses & monitor job progress, even if they don’t use ServiceM8.

Green tick
Green tick
Green tick
Green tick
Green tick
Knowledge

Capture business expertise, tips & procedures for technicians to view anytime in the ServiceM8 app.

Green tick
Green tick

Payment & Cash Flow

Mobile Payments

Accept credit & debit card payment on site, with nothing but your iPhone.

Green tick
Green tick
Green tick
Green tick
Green tick
Online Card Payments

Email & text online invoices which clients can pay by card, or with Apple Pay.

Green tick
Green tick
Green tick
Green tick
Green tick
Live Invoice Statements

Send clients a link to all outstanding invoices, updating as invoices are paid & new invoices added.

Green tick
Green tick
Green tick
Green tick
Green tick
Automated Payment Follow-ups

Set automatic emails & texts to request payment of outstanding invoices.

Green tick
Green tick
Green tick
Green tick
Green tick
Auto-Pay Recurring Jobs

Give clients with recurring jobs the option to pay their invoices automatically by card.

Green tick
Green tick
Green tick
Green tick
Green tick
Job Profitability

Get an instant gauge on how profitable a job will be, then see how much you made after the job's done.

Green tick
Green tick
Markup Billing

Easily view cost per billable item, and adjust the percentage markup to optimise your price.

Green tick
Green tick

Efficiency

Dispatch Map

View staff & job locations on a map. Stay in tune & make smart decisions, without interrupting field staff.

Green tick
Green tick
Green tick
Green tick
Green tick
Job Templates

Create preset job cards & checklists for popular job types to save time & systemise.

Green tick
Green tick
Green tick
Green tick
Green tick
Email & SMS Templates

Use preset messages to save time & provide consistent, professional messaging to clients.

Green tick
Green tick
Green tick
Green tick
Green tick
Document Scanning

Scan important paperwork straight into job cards as PDFs — digitally saved, forever.

Green tick
Green tick
Green tick
Green tick
Green tick
Barcode Scanning

Scan barcoded items straight into your invoice using the ServiceM8 app's camera.

Green tick
Green tick
Green tick
Green tick
Green tick
Supplier Invoice Import

Have supplier invoices emailed directly into a job, then add the cost to your invoice.

Green tick
Green tick
Green tick
Green tick
Green tick
Automated Supplier Import

Automatically import emailed price list updates from suppliers.

Green tick
Green tick
Green tick
Green tick
Green tick
Photo Markup & Diagrams

Mark up job photos in the ServiceM8 iPad app, or sketch diagrams. Supports use with Apple Pencil.

Green tick
Green tick
Green tick
Green tick
Green tick
Integrated Navigation

Start turn-by-turn navigation to your next job, straight from the job card in the ServiceM8 app.

Green tick
Green tick
Green tick
Green tick
Green tick
Offline Access

Access & use the ServiceM8 app without internet connectivity. All updates will sync when you're back in range.

Green tick
Green tick
Green tick
Green tick
Green tick
Mac & PC App

Work faster in the office with the ServiceM8 Desktop app for your Mac or PC.

Green tick
Green tick
Green tick
Green tick
Green tick
PDF Fill-in

Fill or mark up forms & plans in the ServiceM8 app. Add text, shapes & annotations.

Green tick
Green tick
Green tick
Green tick
Green tick
Video Transcription

Show, tell & write at the same time. Voice notes in videos are auto-transcribed to text.

Green tick
Green tick
Green tick
Green tick
Green tick
Siri Shortcuts

Ask Siri to start navigating to your next scheduled job, get a job summary, send a text to the client & more.

Green tick
Green tick
Green tick
Green tick
Green tick
Calendar Import

See technician's real availability by importing free & 'Busy' times from team members' personal calendars.

Green tick
Green tick
Green tick
Green tick
Green tick
Progress Invoicing

Invoice clients for deposits and progress payments, quickly and easily.

Green tick
Green tick
Green tick
Green tick
Location Insights

See photos from previous jobs when creating new job cards for the same address.

Green tick
Green tick
Green tick
Inbox

Get an email address for your ServiceM8 account. Easily convert emails into new job cards for action.

Green tick
Green tick
Green tick
Bundles

Combine several items into a preset ‘bundle’, with one description for clients to see on your quotes & invoices.

Green tick
Green tick
Green tick

Connectivity

QuickBooks Online & Xero

Sync clients, items, invoices & payments to your accounting package to save time & streamline.

Green tick
Green tick
Green tick
Green tick
Green tick
Mailchimp

Sync your ServiceM8 clients to Mailchimp to make email newsletters & marketing campaigns easy.

Green tick
Green tick
Green tick
Green tick
Green tick
Zapier

Build customised connections between ServiceM8 and +3000 supported apps.

Green tick
Green tick
Green tick
Green tick
Green tick
Deputy

Sync staff Clock On/Off times to Deputy as timesheets.

Green tick
Green tick
Green tick
Green tick
Green tick
Apple CarPlay

See your schedule, call clients, send On-the-Way texts & navigate to jobs from your vehicle’s screen.

Green tick
Green tick
Green tick
Green tick
Green tick
Third Party Add-ons

Access a range of Free & Paid add-ons by Developer Partners, and extend ServiceM8's functionality.

Green tick
Green tick
Green tick
Green tick
API Access

Our REST API allows developers to hook into ServiceM8 and connect it to third-party applications.

Green tick
Green tick
Green tick
Green tick

Security

Two Step Authentication

Activate additional business protection, with codes sent to your phone to log in or perform certain actions.

Green tick
Green tick
Green tick
Green tick
Green tick
Account Activity Log

Review account access & significant actions over the last 90 days for any unusual or suspicious activity.

Green tick
Green tick
Green tick
Green tick
Green tick

Phone

ServiceM8 Phone

A smart phone system to provide great service, streamline call workflows & drive productive outcomes from phone enquiries.

From $19/mo
From $19/mo
From $19/mo
From $19/mo
From $19/mo
Caller ID

Greet clients by name, and instantly see their active quotes & work orders on screen.

Green tick
Green tick
Green tick
Green tick
Green tick
Remote Working

Route business calls to multiple staff members, anywhere, simultaneously.

Green tick
Green tick
Green tick
Green tick
Green tick
Mobile & Desktop

Make and receive calls from anywhere, on iPhone, iPad, or Mac/PC.

Green tick
Green tick
Green tick
Green tick
Green tick
Recording & Transcription

Automatically record and transcribe phone calls to the client's job card, where you can review anytime.

Green tick
Green tick
Green tick
Green tick
Green tick
Call Groups

Set a Primary group of staff to route calls to, and a Secondary group as a backup.

Green tick
Green tick
Green tick
Green tick
Green tick
After Hours Call Routing

Automatically divert calls after hours to the team member On Call, or a custom voicemail message.

Green tick
Green tick
Green tick
Green tick
Green tick
After Hours Call Routing

Automatically divert calls after hours to the team member On Call, or a custom voicemail message.

Green tick
Green tick
Green tick
Green tick
Green tick
Unlimited Users

ServiceM8 Phone comes at a single, affordable monthly price for your business — no 'per-user' fees.

Green tick
Green tick
Green tick
Green tick
Green tick
3-month Free Trial

Try ServiceM8 Phone free for 3 months with any standard ServiceM8 subscription.

Green tick
Green tick
Green tick
Green tick
Green tick

Smart Job Management

Minimum Plan

Scheduling

Schedule jobs to staff members, in the app or online. Staff are notified instantly via push notification.

All plans

Quoting & Invoicing

Add materials & labour to create professional quotes & invoices, then email & SMS for clients to view online.

All plans

Checklists & Tasks

Use smart checklists & tasks to ensure jobs are done right the first time, every time.

All plans

Photos & Videos

Take 'before' & 'after' photos & videos through the ServiceM8 app, instantly saved to the job's record.

All plans

Job & Client History

Access the full history of work done for every client, including notes, photos & messages, anywhere.

All plans

Mobile Access

Create & schedule jobs, email clients, quote, invoice & accept card payments, with the powerful iOS app.

All plans

Credit Card Payments

Take payment through the app, or send clients a link to pay online.

All plans

Online Bookings

Get work day or night, online. Clients can get a price, select a time, then book a service with your business.

All plans

Accounting Integrations

Sync clients, items, invoices, and payments with your accounting package. Save time & avoid double-entry.

All plans

Reporting

Know your numbers with simple job, productivity and revenue reports.

All plans

Recurring Jobs & Maintenance Scheduling

Create a job once and set it to re-create and schedule itself over time, automatically.

All plans

Asset Management

Track the details, location & service history of any kind of assets & equipment.

Growing

Electronic Forms

Complete any kind of report, procedure or certificate, on site, then generate as a professional PDF.

Growing

Communication & Service

On the Way SMS

Automatically SMS clients to notify you're on the way to the job, including an estimated time of arrival.

All plans

Track My Arrival

Let clients track your progress to their job address.

All plans

Booking Confirmations

Send clients an email or text confirmation of their booking with a single tap.

All plans

Booking Reminders

Set automatic emails & texts to remind clients of their upcoming booking.

All plans

Two-Way SMS

Send & receive client text messages through their job card, making communication easy.

All plans

Email Management

Send & receive client emails directly through their job card, keeping everything in one place.

All plans

Quote Follow-up

Follow up issued quotes with automated emails & texts to prompt clients & convert more quotes.

All plans

Quote Options

Produce several quote options and send a link for the client to view and choose.

All plans

Online Quote Acceptance

Allow your clients to view and accept your quotes online.

All plans

Electronic Signature

Record proof the client is happy to proceed with your quote by signing on your iPhone or iPad.

All plans

Remote Client Signature

Produce a PDF Quote and email it to the client for remote signature, online.

All plans

Photo Branding

Automatically include your business name & specific job details on photos taken through the ServiceM8 app.

All plans

Customer Feedback

Automate emails & texts to clients to request feedback after job completion.

All plans

Website & Email

Get a professional website & email address for your business in minutes (fees apply).

All plans

Proposals

Create engaging proposals, with a rich online experience, images & multiple choice options.

Growing

Branded SMS

Brand texts sent to clients through ServiceM8 with your business name.

Growing

Team Management

Staff GPS & Tracking

View live staff locations, ETA's & job progress as technicians navigate to jobs & check in on arrival.

All plans

Urgent Dispatch

Allocate urgent jobs efficiently by viewing staff proximity & availability, then instantly notify the best technician.

All plans

Schedule Change Notifications

Get instant, automatic notifications about changes to your day's schedule.

All plans

Smart Labour

Track and charge for time based on when you checked in to & out of the job in ServiceM8.

All plans

Auto Time Tracking

Let ServiceM8 automatically Clock On & Off shifts, Check In & Out of jobs throughout the day, and include travel time from your previous location, using GPS & job data.

All plans

Trip Time Tracking

Opt to charge for trips to suppliers, with ServiceM8 automatically tracking this time using GPS & job data.

All plans

Staff Messaging

Instant-message other team members directly via the ServiceM8 app & Online Dashboard.

All plans

Activity Feed

Keep your team up-to-date & connected with a live activity feed, acessible in the app & online.

All plans

ServiceM8 Network

Send work requests to other businesses & monitor job progress, even if they don’t use ServiceM8.

All plans

Knowledge

Capture business expertise, tips & procedures for technicians to view anytime in the ServiceM8 app.

Premium

Payment & Cash Flow

Mobile Payments

Accept credit & debit card payment on site, through the ServiceM8 app.

All plans

Online Card Payments

Email & text online invoices which clients can pay by card, or with Apple Pay.

All plans

Live Invoice Statements

Send clients a link to all outstanding invoices, updating as invoices are paid & new invoices added.

All plans

Automated Payment Follow-ups

Set automatic emails & texts to request payment of outstanding invoices.

All plans

Auto-Pay Recurring Jobs

Give clients with recurring jobs the option to pay their invoices automatically by card.

Starter

Job Profitability

Get an instant gauge on how profitable a job will be, then see how much you made after the job's done.

Premium

Markup Billing

Easily view cost & markup per billable item, and adjust the percentage to optimise your price.

Premium

Efficiency

Dispatch Map

View staff & job locations on a map. Stay in tune & make smart decisions, without interrupting field staff.

All plans

Job Templates

Create preset job cards & checklists for popular job types to save time & systemise.

All plans

Email & SMS Templates

Use preset messages to save time & provide consistent, professional messaging to clients.

All plans

Document Scanning

Scan important paperwork straight into job cards as PDFs — digitally saved, forever.

All plans

Barcode Scanning

Scan barcoded items straight into your invoice using the ServiceM8 app's camera.

All plans

Automated Supplier Import

Automatically import emailed price list updates from suppliers.

All plans

Photo Markup & Diagrams

Mark up job photos in the ServiceM8 iPad app, or sketch diagrams. Supports use with Apple Pencil.

All plans

Integrated Navigation

Start turn-by-turn navigation to your next job, straight from the job card in the ServiceM8 app.

All plans

Mac & PC App

Work faster in the office with the ServiceM8 Desktop app for your Mac or PC.

All plans

PDF Fill-in

Fill or mark up forms & plans in the ServiceM8 app. Add text, shapes & annotations.

All plans

Video Transcription

Show, tell & write at the same time. Voice notes in videos are auto-transcribed to text. 

All plans

Siri Shortcuts

Ask Siri to start navigating to your next scheduled job, get a job summary, send a text to the client & more.

All plans

Calendar Import

See technician's real availability by importing free & 'Busy' times from team members' personal calendars.

All plans

Supplier Invoice Import

Have supplier invoices emailed directly into a job, then add the cost to your invoice.

Starter

Progress Invoicing

Invoice clients for deposits and progress payments, quickly and easily.

Starter

Location Insights

See photos from previous jobs when creating new job cards for the same address. 

Growing

Inbox

Get an email address for your ServiceM8 account. Easily convert emails into new job cards for action.

Growing

Bundles

Combine several items into a preset ‘bundle’, with one description for clients to see on your quotes & invoices.

Growing

Connectivity

QuickBooks Online & Xero

Sync clients, items, invoices & payments to your accounting package to save time & streamline.

All plans

Mailchimp

Sync your ServiceM8 clients to Mailchimp to make email newsletters & marketing campaigns easy.

All plans

Zapier

Build customised connections between ServiceM8 and +3000 supported apps.

All plans

Deputy

Sync staff Clock On/Off times to Deputy as timesheets.

All plans

Apple CarPlay

See your schedule, call clients, send On-the-Way texts & navigate to jobs from your vehicle’s screen.

All plans

Third Party Add-ons

Access a range of Free & Paid add-ons by Developer Partners, and extend ServiceM8's functionality.

Starter

API Acess

Our REST API allows developers to hook into ServiceM8 and connect it to third-party applications.

Starter

Security

Two Step Authentication

Activate additional business protection, with codes sent to your phone to log in or perform certain actions.

All plans

Account Activity Log

Review account access & significant actions over the last 90 days for any unusual or suspicious activity.

All plans

Phone

ServiceM8 Phone

A smart phone system designed for trades & services. Provide great service, streamline call workflows & drive productive outcomes from phone enquiries.

From
$19/mo

Caller ID

Greet clients by name, and instantly see their active quotes & work orders on screen.

All plans

Remote Working

Route business calls to multiple staff members, anywhere, simultaneously.

All plans

Mobile & Desktop

Make and receive calls from anywhere, on iPhone, iPad, or Mac/PC.

All plans

Recording & Transcription

Automatically record and transcribe phone calls to the client's job card, where you can review anytime.

All plans

Call Groups

Set a Primary group of staff to route calls to, and a Secondary group as a backup.

All plans

After Hours Call Routing

Automatically divert calls after hours to the team member On Call, or a custom voicemail message.

All plans

Unlimited Users

ServiceM8 Phone comes at a single, affordable monthly price for your business — no 'per-user' fees.

All plans

3-month Free Trial

Try ServiceM8 Phone free for 3 months with any standard ServiceM8 subscription.

All plans

Try ServiceM8 Free

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  • Green tick
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  • Green tick
    Excellent Learning Videos
  • Green tick
    24/7 Chat & Email Support
  • Green tick
    Local Setup Partners
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ServiceM8 on iPad and iPhone