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Careers at ServiceM8
Quality Assurance Engineer

Quality Assurance Engineer

Darwin, Australia

About ServiceM8

ServiceM8 is a job management app. We exist to help small businesses thrive.

We’re a product-driven company focused on customer success. Trade and service businesses in over 40 countries around the world rely on ServiceM8 all day, every day. It empowers these people to run a more organised, productive, and professional operation, and enjoy a lifestyle. ServiceM8 makes a real impact, and a real difference, in people’s businesses and lives.

This is an exciting time in ServiceM8’s story, in which we are scaling our team to grow faster and push deeper into the global market. ServiceM8’s people are a key ingredient to our success. We are looking for intelligent, talented, and driven people, who understand and embrace our values, and want to be part of a team pursuing ambitious common goals.

The role

We’re looking for an experienced Quality Assurance Engineer to join our team to accelerate the delivery and improve the quality of the software we build.

In this role you will be responsible for designing and implementing testing infrastructure, automating tests, and accelerating product development by helping developers help themselves. You will be part of a team and work across major aspects of the ServiceM8 software and platform, and report to ServiceM8’s CTO.


In this role you will:

  • Automate test cases and develop test tools for our mobile and web platforms.
  • Use continuous integration environments/tools and CI best practices to enhance test coverage.
  • Conduct static and dynamic application security testing (SAST and DAST).
  • Manage the defect life cycle.
  • Analyze and decompose complicated software systems and design strategies to test these systems.
  • Conduct application performance and security testing.
  • Drive continuous improvement in testing practices and tools.
  • Conduct load and performance testing to identify system bottlenecks.
  • Stay up to date with relevant new and emerging technologies, and identify and promote opportunities to make use of these technologies.
  • Work with product managers to craft user story acceptance criteria.


To be the right fit for this role, you’ll need to have:

  • Experience with open source automated testing frameworks like Selenium.
  • Experience with iOS Testing frameworks (XCTest, XCUI).
  • Experience with back-end testing.
  • Basic knowledge of Objective-C/Swift.
  • Proficient JavaScript skills.
  • A shared belief in our values.


It would be awesome if you also have:

  • Basic knowledge of PHP.
  • Experience with AWS.
  • Experience working with Docker containers.
  • Experience with Continuous Integration systems (e.g. GitLab).

What we offer

Working at ServiceM8 means challenging, rewarding work that matters. You will have the opportunity to develop your ideas, create, and act on them. This also means you’ll have responsibility, ownership, and accountability.

We have an awesome workspace in a great building (check out the photos), with a team of good people who care about what they do, and are driven to make an impact with their work. ‍We love our jobs, work hard, and celebrate success.

We offer competitive salaries, and a down-to-earth attitude on workplace flexibility.

We’re headquartered in Darwin because we love it — we love the climate, lifestyle, people, and space.

This position requires you to be physically located in Darwin, Australia, and is not open to full time remote working.

Have a few questions before you apply? Contact us.