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Job & Schedule Management App

Powerful job management for trades & service businesses. Manage jobs, staff, customers & invoicing, anywhere. Eliminate paperwork, provide better service, & get paid faster.

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App for plumbing businesses
5 star review

"We've been using ServiceM8 for a number of years now & it keeps getting better. I've recommended to 2 other businesses just this week."

Sam Kidney
Truelight Electrical & Data
5 star review

"Have been using ServiceM8 for years and don't know how we managed without it. It is now an important integral part of our business."

Alan McInnes
AMC Refrigeration Services
5 star review

"We would be lost without ServiceM8. We would not have that steady, & constantly live, communication flow that we require for our day to day orders."

Lauren Howie
Turf NT

"ServiceM8 was great in helping me edit and tweak templates to my liking. Nothing was to hard or to much effort and they were quick to reply and meet my needs."

Joshua Lewis

JML Plumbing & Gas
5 star review

"We tried 3 x other apps/software first and our main focus was job scheduling and the calendar format. ServiceM8 across the board was and is the best. 6 months on and I have no plans to do anything different but to keep using ServiceM8 to help run my business."

Warren Phelan
Aus Electrical
5 star review

"After a long search for a service program we decided to try out ServiceM8. It integrates well with Xero accounting package. We have saved a huge amount of time using ServiceM8 on our mechanic's phones - rather than paper forms."

Vivian Parker
Freezetec
5 star review

"I run a small window cleaning business, and find this to be exceptional for my requirements! I am able to send jobs to others if I am fully booked! Great integration with everything. Highly recommend can't wait to utilize fully!"

Nick Hancock
Shiny Happy Window Cleaning
5 star review

"As owner/operators of a small to medium sized Landscaping Company, we searched and searched for a product that would move us into the digital age... ServiceM8 does that and more"

Jodi Homer
Landscapability Pty Ltd

"It keeps everything organised, syncs well with our Accounting Package and impresses our customers with the SMS and email functions. Customer Service seems to always be available when we need them."

Monica Hunter

Drip Hunters Plumbing and Gas
5 star review

"Great app for any small business. We have been using it for around 2 years and have found it has increased our efficiency for getting invoices out as we can send them on the spot."

Dylan Harradine
DC Electrical Kimba
5 star review

"Where do I start?! It does everything we need it to do from first going out to quote for the customer to the customer accepting the quote, booking the job to then sending over the invoice."

Ali Sutor
Smart Heating Solutions Ltd
5 star review

"Excellent App. made my company organised and easy to manage my jobs and helps me keep a record of all my clients."

Omid Ramandi
Fresh Carpet And Upholstery Cleaning
5 star review

"We have been using ServiceM8 tool for a couple of months now and it's an effective job tool for our business as we need to send quotes every now and then. What I like about it is that I can attach files with the quotes and we can also modify the email template."

Katrina Roque
Treezy

"Easy of use and it kinda makes sense to us Tradies. New employees seem to pick it up very easily and they like using it. Adding multiple photos is SO easy. The sync with Xero is great also."

Ben van der Kooy

Beautiful Plumbing
5 star review

"We tried other programs before and none offered what service mate does. It is so easy to use from booking jobs all the way through to invoicing. Easy for all our technicians to use on the road saving us time in the office. Highly recommended."

Frozone Air Pty Ltd
5 star review

"Our customers are impressed with how professional a tradesman in the field can be using ServiceM8 on the iphone, especially when they get emailed the invoice while we are still on site."

David Young
Never Late Electrical
5 star review

"Easy to use, easy to keep track of jobs and customers. Fantastic way to keep track of jobs and keep people honest with a record of everything associated with the job in the diary."

Franco Preo
Fresh Aire Carpet Cleaning

"Perfect for trades, we have a plumbing business and it handcraft helped with our job scheduling and invoicing."

Rhiannon Smyth

Raldex Plumbing

Life of a job in ServiceM8

1
Client calls

Client calls in, they want something fixed.

2
Job created

The client and job details are recorded in ServiceM8.

Instead of writing the client and job details onto a piece of paper or a diary, you record what plumbing work the customer wants directly into ServiceM8.

Job card for plumbing work
 
3
Scheduling

The job is scheduled to a tech in the field.

Your tech will be instantly notified that they've been scheduled a job with the appointment time. They're then automatically reminded when to leave to ensure they arrive on time.

Schedule plumbing job
 
4
Complete job

Your tech views the job details and completes it.

  • Access to all job details on site
  • Record photos and videos
  • Complete checklists
  • Produce plumbing & gas certificates electronically
Plumbing Checklist
 
5
Invoice

Your tech can then add labour and items and produce an invoice.

  • Add materials with up-to-date pricing
  • Add total labour automatically
  • Produce a professionally branded invoice
  • Collect client sign-off for the work
Plumbing Invoice
6
Payment

Your tech can take payment straight away.

  • Take credit card payments on site; or
  • Let the customer view and pay the invoice online
Take payment for plumbing job
7
Reconciliation

The invoice is synced to your accounting package.

  • Sync invoices to your accounting package in two clicks
  • Payments are automatically synced so the invoice is ready to be reconciled

Features businesses love:

Complete Forms & Certificates

Forms let your staff complete comprehensive site audits, procedures, gas certificates or certificates of compliance in the field. Simply working through a list of questions, you can generate professional PDF documents on site.

Plumbing Job Safety Analysis

Job Checklists

With built-in checklists, you can create a list of tasks for a job to improve quality and consistency, ensuring each job’s done right the first time, every time.

Checklist of Plumbing job

Dispatch to urgent jobs fast

Need to respond to emergencies? Quickly view the status and location of all field staff to make fast dispatch decisions. Allocate to the closest available staff member and they'll be instantly notified, receive all job details, and be on their way.

Dispatch plumbers fast to urgent jobs

Automated client communication

Set ServiceM8 to automatically email or SMS clients to remind them of their booking time, request payment of an invoice, or follow up a quote.

Automated communication to plumbing customers

Estimate job profit

With job costing, estimate how profitable a job will be while you're quoting, then see how much you made after the job is complete.

Plumbing Software - Job Costing

PDF & Email scanning

Get lots of work via email? In ServiceM8 you can convert email enquiries into new jobs with a single click. Real-Estate work orders are automatically scanned and the information is transferred to the job card.

Plumbing Inbox Message

Join thousands of plumbers and try ServiceM8 today.

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Automatic Recurring Schedule Management

Simplifying the management of repeat work and contracts, ServiceM8’s Recurring Jobs lets you create a job once and schedule it to recur at set intervals. If the booking isn’t confirmed, you can simply set reminders instead.

Cleaning Recurring Maintenance Management Software

Auto-scheduling & route optimization

To save on travel time, you can set ServiceM8 to routinely schedule all your recurring jobs, automatically. ServiceM8 will schedule the job times and staff to optimise efficiency and minimise distance travelled.

Let your customer book and schedule online

With online booking forms, your customers can get an instant quote, select a time, then book a job straight into your ServiceM8 account. They’re great for saving admin time and generating work.

Online Cleaning Business Booking Software

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