Good communication is essential for providing a great customer experience, and is a massive part of what ServiceM8 offers.
ServiceM8 Messenger is the next level again — a new messaging app, just for your clients to use. It’s a clean, familiar instant-messaging experience, making it easy for them to connect with your business, and for you to provide great customer service.
Direct Messaging
No more multi-step process for clients to reply. Clients can instantly see your message and reply directly.
Failsafe
Clients with ServiceM8 Messenger will get your texts as an instant DM. If they log out, it will automatically send a normal SMS instead.
Photos & Automations
Clients can share you photos through the app, and will get all your automated booking confirmations, reminders, and On the Way texts in one place.
