Hide Completed Tasks
Hide completed tasks to focus on the tasks still to do.
Learn MoreIntroducing ServiceM8 15
More Connected than Ever.
See What’s New.
Activate ServiceM8 15Office Agent
Your ServiceM8 AI assistant. Chat to them while you work, or schedule routine tasks for them to handle, so you don’t have to.
Learn MoreOffice Agent, in the App
Talk through the job in front of you with Office Agent on iPhone or Android, and review prepared actions directly in the app.
Learn MoreNew Staff Schedule
An all-new scheduling experience, with more flexibility than ever to help you manage your schedule with ease.
Learn MoreDay View
See your team’s bookings across the day.
Screenshot coming soon.
Office Agent
Get Office Agent’s help while you work, and review prepared actions on Android.
New Booking Experience
Find a time that works for your team and your client, in one clear booking window.
Learn MoreSee available time
See bookable gaps, existing bookings and travel time together on a weekly canvas.
Clearer Client Job History
See clearer job descriptions and status indicators when reviewing a client’s job history.
Learn MorePreview Quote/Invoice Without Sending
Review a quote or invoice PDF before sending it to the customer.
Search Recurring Jobs by Address & Category
Find recurring jobs using their address or category.
Learn MoreDefault Job Allocation Expiry
Set a default expiry for job allocations, so you don’t need to set it every time.
Learn MoreAutomations Mini Tab
See scheduled messages to clients from the new Automations mini tab on the job card.
Learn MoreStaff Chat
Keep your team connected with direct messages, group channels, photos and files.
Learn More
Note Threads & Reactions
Keep replies attached to the right Note, mention teammates and acknowledge updates with emoji reactions.
Learn MoreOverview
Keep replies attached to the right diary entry, mention teammates and acknowledge updates with reactions.
Expanding Job Notes
The note field now grows as you type, making longer job notes easier to write and edit.
Hide Completed Checklists
Hide completed checklist items so you can focus on outstanding work.
Learn MoreNotifications Management
A more powerful and spacious experience to view and manage your ServiceM8 notifications.
Learn MoreOverview
Find important updates, manage unread items and open notifications directly at the relevant work.
Email Identification
You can now send emails from ServiceM8 using your own business’s domain, to help clients recognise your messages.
Learn MoreForward Email, in the App
Forward an email from a job’s Diary, directly in the app.
Learn MorePhone Caller Blocklist
Block unwanted callers and manage blocked numbers in ServiceM8 Phone.
Learn MoreClearer Notification Emails
Customer reply notifications have been improved to make it easier to identify the client, job and message type.
CC Visibility in the App
You can now see who was copied in on a customer’s email reply, in the app.
Company Names in Caller ID
See the company alongside a matched caller’s name, with ServiceM8 Phone.
Day Name in Booking Messages
Include the day of the week, such as “Monday 21 September 2026”, in your email & SMS templates.
Learn MoreKnowledge
The Knowledge add-on has been improved, making it easier to create, organise and share your business know-how.
Learn MoreToolbox Meetings
With the Knowledge add-on, you can now record meetings, then review the meeting’s audio, transcript, summaries and action items.
Learn MoreImagine, Now in the App
Help clients see the difference, with AI-generated images from job photos.
Learn MorePhoto Markup, Now Online
Annotate job photos in ServiceM8 Online to explain details visually.
Learn MoreRoom Scan Wall Colours
Room scans now capture real wall colours, making the space easier to recognise and understand.
Learn MoreForm Photo Picker
New List, Grid & Large previews to make adding the right photo easier when completing Forms.
Materials, Now in the App
Search, create and edit Materials and Bundles directly in the app.
Learn MoreBundle Image Support
You can now add images to Bundles to help customers understand and differentiate their options in Proposals.
Learn MoreJob Material History
You can now see who added, edited or removed items on a job over time.
Learn MoreSupplier Quote Import
You can now add or email Supplier Quotes into a job, just like Supplier Invoices, then add their items separately, or as a Bundle.
Learn MorePricing Strategies
Automatically apply fixed or dynamic markup strategies to keep your pricing up to date and profitable.
Learn MoreOverview
Import supplier prices and apply consistent markup strategies to keep materials and templates up to date.
Lower ServiceM8 Pay Rates
Huge reductions in ServiceM8 Pay card processing rates for Australian customers.
Learn MoreCard Payment Limits
A new preference to hide the card payment option for higher-value invoices when viewed online.
Learn MoreBulk Price Increase Tool
Increase saved Materials & Services prices by a percentage, with a preview before you apply the change.
Learn MoreAttach Files
A new, dedicated job action to attach files to the job card from your device.
Learn MoreSearch Forms
You can now search to find the Form you need to complete, faster.
Full Form Mode
A new way to view and complete Forms. View all questions at once and complete them in any order.
Learn MoreDuplicate Form Template
Easily copy an existing Form template as the starting point for a new one.
Learn MoreImport iPhone Contact
You can now create a client from a contact saved on your iPhone.
Learn MoreBarcode Lookup
Scan barcodes with the ServiceM8 job camera to look up Materials and Assets.
Learn MoreNew Apple Watch App
Clock On, Check Out, view job details and record voice notes with the new ServiceM8 app for Apple Watch.
Learn MoreOverview
Access ServiceM8 job workflows from a refreshed Apple Watch app.
Overview
Work through refreshed Online lists with customisable columns, multi-selection and flexible sorting.
ServiceM8 Addon Kit CLI
It’s easier than ever to build your own private ServiceM8 add-ons, using AI tools like Codex and Claude Code.
Learn MoreAccount Switch
You can now add and switch between ServiceM8 accounts from your profile in the app.
Learn MoreApp Activity Feed Reports
Improvements to the weekly job reports and business stats in your Activity Feed.
App Dashboard Reports
Improvements to Business Dashboard reports in the app.
Learn MoreMore Powerful AI Connections
MCP improvements for using ServiceM8 with ChatGPT and Claude. Find jobs, check availability, send messages and more.
Learn MoreOnline Business Dashboard Date Ranges
Additional date ranges for Business Dashboard reports in the Online Dashboard, to give quick insights over different timeframes.
Learn MoreThe AI Office
Understand your business. Prepare the paperwork. Review the next step.
Screenshot coming soon.
Office Agent Reports
Create charts and reports from plain-English questions, then explore the results in Report Explorer.
Auto-Quote & Invoice
Prepare a quote or invoice draft from job information, ready for your review.
Office Agent Approval Actions
Review a proposed action in chat or the Job Diary, then approve or decline it.