"ServiceM8 now is an integral part of our business. I don’t think we could ever go back to doing things the way we were, that’s for sure. I couldn’t see us doing it any other way now."
"ServiceM8 now is an integral part of our business. I don’t think we could ever go back to doing things the way we were, that’s for sure. I couldn’t see us doing it any other way now."
Lloyd Plumbing is a plumbing business in Diamond Creek, Victoria, founded in 1982.
Experienced in all aspects of plumbing maintenance, roofing and new home plumbing projects, Lloyd Plumbing serves a range of residential, commercial, school and real estate clients.
Having run the business with paper-based systems to record client and job details for several years, Andrea & Dean Dynon realised they needed a job management system to manage day-to-day jobs coming in, quoting, invoicing and team communication. ServiceM8 Partner Tradie Support Services helped the Lloyd Plumbing team make the change, and now, ServiceM8 is an integral part of how they operate.
"From where we were this time last year, to where we are this year, it’s like night and day."
"ServiceM8 has moved us a long way from the days of paperwork and spreadsheets. Our technicians can now view their jobs for the day and be updated whenever our office staff add more jobs to the list."
"I was surprised how easy it was for my older technicians to use the app because they don’t even own computers."
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