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Recent Updates

Supplier Management | Online

August 2025

Managing supplier relationships just got easier. You can now create dedicated supplier records with contact details and integrate them seamlessly into your daily workflows.

What you can do

  • Create up to 25 supplier records with contact details and business information
  • View supplier locations on the map with navigation capability
  • Call suppliers directly from job cards using ServiceM8 Phone
  • Email suppliers with auto-complete functionality
  • Use supplier locations for automatic time tracking

How to set up suppliers

  1. Go to your ServiceM8 account settings menu
  2. Click "Add new Supplier" button
  3. Enter supplier details including name, email, phone number, and business number (ABN, VAT, or GST)
  4. Add account number and location with auto-complete
  5. Save the supplier record

Using suppliers in your workflow

Communication: When sending emails from job cards, suppliers will appear in your "To" field auto-complete list. For phone calls, access suppliers through the dedicated "Suppliers" submenu in ServiceM8 Phone.

Map and navigation: View all supplier locations on your map view and get directions to supplier locations when needed.

Time tracking: Supplier locations are automatically added as "Known Locations" for improved automatic time tracking accuracy.

Note: This is an add-on feature with a limit of 25 suppliers per account. Suppliers do not sync with Xero and cannot be emailed outside of job context.